Integration
Connect HelpCrunch and OfficeRnD
When Chat Assignee Updated fires in HelpCrunch, your agent runs Add ticket in OfficeRnD, or New Booking in OfficeRnD to Add Customer Event in HelpCrunch. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpCrunch and OfficeRnD to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpCrunch and OfficeRnD can do together
From HelpCrunch to OfficeRnD
When Chat Assignee Updated in HelpCrunch
then Add ticket in OfficeRnD
From OfficeRnD to HelpCrunch
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpCrunch and OfficeRnD
Triggers and actions 18 triggers · 51 actions
- Chat Assignee Updated
Triggers when a HelpCrunch chat is assigned to a different agent.
- Chat Closed
Triggers when a HelpCrunch chat is closed.
- Chat Status Updated
Triggers when a HelpCrunch chat's status changes.
- Customer Email Updated
Triggers when a HelpCrunch customer's email changes.
- Customer Tags Updated
Triggers when a HelpCrunch customer's tags change.
- Customer Unsubscribed
Triggers when a HelpCrunch customer unsubscribes.
- New Chat Created
Triggers when a new chat is created in HelpCrunch.
- New Customer Created
Triggers when a new customer is created in HelpCrunch.
- Add Customer Event
Records a custom event against a HelpCrunch customer.
- Assign Chat
Assigns a HelpCrunch chat to an agent.
- Create Chat
Creates a HelpCrunch chat with a customer.
- Delete Customer
Deletes a HelpCrunch customer.
- Find Chats
Finds HelpCrunch chats whose field matches a value, such as the customer email or status.
- Find Customer
Finds HelpCrunch customers whose field matches a value, such as by email.
- Get Chat
Returns one HelpCrunch chat by ID.
- Get Customer
Returns one HelpCrunch customer by ID.
- Get Organization
Returns the HelpCrunch organization and whether the team is online.
- List Agents
Returns the agents in the HelpCrunch account.
- List Applications
Returns the HelpCrunch applications (website widget, mobile apps and messenger channels).
- List Chat Messages
Returns the messages of a HelpCrunch chat, newest first.
- List Departments
Returns the HelpCrunch departments and their agents.
- Send Message
Posts a message or private note into a HelpCrunch chat.
- Snooze Chat
Snoozes a HelpCrunch chat until a time.
- Tag Customer
Adds tags to a HelpCrunch customer; unknown tags are created.
- Untag Customer
Removes tags from a HelpCrunch customer.
- Update Chat Department
Moves a HelpCrunch chat to a department.
- Update Chat Status
Changes a HelpCrunch chat's status, such as closing it.
- New Booking
Triggers when a new booking is added.
- New Company
Triggers when a new company is added.
- New Contract
Triggers when a new contract is added.
- New Event
Triggers when a new event is added.
- New Invoice
Triggers when a new invoice is added.
- New Member/Member Status Updated
Triggers when a new member is added or a member's status changes.
- New Membership
Triggers when a new membership is added.
- New Opportunity
Triggers when a new opportunity is added.
- New Post
Triggers when a new community post is added.
- New Visitor Check-In
Triggers when a visitor checks in.
- Add ticket
Creates a new help-desk ticket in OfficeRnD on behalf of a member.
- Add ticket comment
Adds a comment to an existing OfficeRnD ticket on behalf of a member.
- Add visit
Records a new visit by a visitor at one of your locations, optionally hosted by a member.
- Check in member
Checks a member in to a location in OfficeRnD, returning the new check-in.
- Create Booking
Creates a booking of a room, desk or other resource.
- Create Company
Creates a new company at a location.
- Create Event
Creates a community event at a location.
- Create Member
Creates a new member at a location.
- Create Membership
Creates a membership on a plan for a member or company.
- Create One-Off Fee
Creates a one-off fee for a member or company.
- Create Opportunity
Creates a sales opportunity for a member or company.
- Create Post
Publishes a community post to one or more locations.
- Create Visitor
Registers a new visitor.
- Delete member
Deletes a member from your OfficeRnD organization and returns the deleted member's details.
- Find Booking
Finds a booking by ID or reference and returns the first match.
- Find Company
Finds a company by ID, name or email and returns the first match.
- Find Location
Finds a location by ID or name and returns the first match.
- Find Member
Finds a member by ID, name or email and returns the first match.
- Find opportunities
Returns the opportunities that match the filters you give — by opportunity, company, member, or created/modified date.
- Find payments
Finds invoices, credit notes and overpayments matching filters such as member, company, number, status or date range.
- Find plans
Finds billing plans by name, code, ID, location or date, returning the matching plans.
- Find resources
Finds rooms, desks and other space resources by name, ID, location or type.
- Find tickets
Returns support tickets matching the filters you give, such as status, company, member or location.
- Find visitors
Finds visitors in your OfficeRnD organization by ID, name, email or visitor type, returning up to 50 matches.
- Terminate contract
Terminates a signed contract in OfficeRnD as of the given date. Only signed contracts that are not already terminated or expired can be terminated.
- Update Booking
Updates the time, resource or details of an existing booking.
- Update company
Updates an existing company in OfficeRnD, such as its name, contact details, address, billing details or custom properties.
- Update event
Updates the title or venue of an existing community event in OfficeRnD.
- Update member
Updates an existing member's details, such as name, email, phone, address, billing details, portal privacy, social profiles, tags and custom properties.
- Update membership
Updates an existing membership's price, start date, end date or custom properties.
- Update opportunity
Updates an existing opportunity's name, start date, status or custom properties in OfficeRnD.
- Update ticket
Updates an existing support ticket's subject, message, severity, priority or status.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
HelpCrunch and OfficeRnD, answered
What can start an automation from HelpCrunch?
Any of HelpCrunch's 8 triggers in the catalog, including Chat Assignee Updated, Chat Status Updated, Customer Email Updated and Customer Tags Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in OfficeRnD when something happens in HelpCrunch?
Any of OfficeRnD's 32 actions, including Create Booking, Create Company, Create Event and Create Member. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from OfficeRnD to HelpCrunch?
Yes. When something happens in OfficeRnD, your agent can act in HelpCrunch too. This page covers both directions: OfficeRnD's triggers and HelpCrunch's actions are listed here as well.
Do I have to build a connector for HelpCrunch or OfficeRnD?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpCrunch and OfficeRnD without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.