Integration
Connect HelpCrunch to Lumin
When Chat Assignee Updated fires in HelpCrunch, your agent runs Send reminder emails in Lumin. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpCrunch and Lumin to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpCrunch can start in Lumin
When Chat Assignee Updated in HelpCrunch
then Send reminder emails in Lumin
When Chat Status Updated in HelpCrunch
then Upload File in Lumin
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpCrunch and Lumin
Triggers and actions 8 triggers · 41 actions
Trigger
Chat Assignee UpdatedTriggers when a HelpCrunch chat is assigned to a different agent.
Trigger
Chat ClosedTriggers when a HelpCrunch chat is closed.
Trigger
Chat Status UpdatedTriggers when a HelpCrunch chat's status changes.
Trigger
Customer Email UpdatedTriggers when a HelpCrunch customer's email changes.
Trigger
Customer Tags UpdatedTriggers when a HelpCrunch customer's tags change.
Trigger
Customer UnsubscribedTriggers when a HelpCrunch customer unsubscribes.
Trigger
New Chat CreatedTriggers when a new chat is created in HelpCrunch.
Trigger
New Customer CreatedTriggers when a new customer is created in HelpCrunch.
Action
Add Customer EventRecords a custom event against a HelpCrunch customer.
Action
Assign ChatAssigns a HelpCrunch chat to an agent.
Action
Create ChatCreates a HelpCrunch chat with a customer.
Action
Delete CustomerDeletes a HelpCrunch customer.
Action
Find ChatsFinds HelpCrunch chats whose field matches a value, such as the customer email or status.
Action
Find CustomerFinds HelpCrunch customers whose field matches a value, such as by email.
Action
Get ChatReturns one HelpCrunch chat by ID.
Action
Get CustomerReturns one HelpCrunch customer by ID.
Action
Get OrganizationReturns the HelpCrunch organization and whether the team is online.
Action
List AgentsReturns the agents in the HelpCrunch account.
Action
List ApplicationsReturns the HelpCrunch applications (website widget, mobile apps and messenger channels).
Action
List Chat MessagesReturns the messages of a HelpCrunch chat, newest first.
Action
List DepartmentsReturns the HelpCrunch departments and their agents.
Action
Send MessagePosts a message or private note into a HelpCrunch chat.
Action
Snooze ChatSnoozes a HelpCrunch chat until a time.
Action
Tag CustomerAdds tags to a HelpCrunch customer; unknown tags are created.
Action
Untag CustomerRemoves tags from a HelpCrunch customer.
Action
Update Chat DepartmentMoves a HelpCrunch chat to a department.
Action
Update Chat StatusChanges a HelpCrunch chat's status, such as closing it.
Action
Add agreementCreates a new AgreementGen document in Lumin from an AgreementGen template, optionally filling its variables and form fields.
Action
Add spaceCreates a new Space in your Lumin Workspace, optionally inviting Workspace members into it.
Action
Cancel signature requestCancels a pending signature request so its signers can no longer sign it.
Action
Compress documentCompresses a PDF document to reduce its file size and returns a temporary download link for the compressed file.
Action
Generate document from templateGenerates a downloadable PDF document from a Lumin template, filling in its merge tags, form fields and variables, and returns a temporary download link.
Action
Get agreement fileReturns a temporary download link for an AgreementGen document's PDF file.
Action
Get signature requestReturns a signature request's details, including its title, status, expiry, signing type and each signer's status.
Action
Get signature request fileReturns a temporary download link for a signature request's file: the agreement, its Certificate of Completion, or both merged into one PDF.
Action
Get signing linkReturns a signing link for a signer on an existing signature request, so the document can be signed inside your own app or portal.
Action
Get templateReturns the details of a Lumin template, including its signer roles, merge tags, form fields and variables.
Action
List spacesReturns the Spaces in your Lumin workspace, with each Space's name, your role and member count.
Action
List templatesReturns the templates (AgreementGen, Sign and PDF) in your Lumin workspace.
Action
List workspace membersReturns the members of your Lumin workspace, with each member's email, name, role and join date.
Action
Merge documentsMerges 2 to 20 Lumin documents or file URLs into a single PDF and returns a temporary download link.
Action
Send reminder emailsSends reminder emails to selected signers of a signature request who still need to sign.
Action
Send signature requestCreates a signature request for a document (by file URL) and emails it to the signers you list.
Action
Send signature request from templateCreates and sends a new signature request from a Lumin template, prefilling its merge tags, form fields and variables.
Action
Split documentSplits a PDF document into one or more files, by page ranges or into equal-sized parts, and returns a temporary download link to the result (a PDF, or a ZIP when there are several files).
Action
Summarize documentGenerates an AI summary of a PDF document's text, identified by a Lumin document or a file URL.
Action
Translate documentTranslates a PDF document into a target language while preserving its layout, and returns a temporary download link for the translated file.
Action
Update signature requestChanges the due date of an existing signature request that is still awaiting signatures, and returns the updated signature request.
Action
Upload FileUploads a file from a URL into your Lumin Workspace, a Space, or your Personal documents and returns the created document.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpCrunch and Lumin, answered
What can start an automation from HelpCrunch?
Any of HelpCrunch's 8 triggers in the catalog, including Chat Assignee Updated, Chat Status Updated, Customer Email Updated and Customer Tags Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Lumin when something happens in HelpCrunch?
Any of Lumin's 22 actions, including Send reminder emails, Send signature request, Send signature request from template and Update signature request. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Lumin to HelpCrunch?
Lumin has no triggers in the catalog today, so automations start in HelpCrunch. If you need the other direction, ask: your agent reads Lumin's API documentation and adds it.
Do I have to build a connector for HelpCrunch or Lumin?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpCrunch and Lumin without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.