Connect HelpCrunch and HumbleFax

Both apps 40HelpCrunch 27HumbleFax 13

• Trigger
  Chat Assignee Updated

  Triggers when a HelpCrunch chat is assigned to a different agent.

• Trigger
  Chat Closed

  Triggers when a HelpCrunch chat is closed.

• Trigger
  Chat Status Updated

  Triggers when a HelpCrunch chat's status changes.

• Trigger
  Customer Email Updated

  Triggers when a HelpCrunch customer's email changes.

• Trigger
  Customer Tags Updated

  Triggers when a HelpCrunch customer's tags change.

• Trigger
  Customer Unsubscribed

  Triggers when a HelpCrunch customer unsubscribes.

• Trigger
  New Chat Created

  Triggers when a new chat is created in HelpCrunch.

• Trigger
  New Customer Created

  Triggers when a new customer is created in HelpCrunch.

• Action
  Add Customer Event

  Records a custom event against a HelpCrunch customer.

• Action
  Assign Chat

  Assigns a HelpCrunch chat to an agent.

• Action
  Create Chat

  Creates a HelpCrunch chat with a customer.

• Action
  Delete Customer

  Deletes a HelpCrunch customer.

• Action
  Find Chats

  Finds HelpCrunch chats whose field matches a value, such as the customer email or status.

• Action
  Find Customer

  Finds HelpCrunch customers whose field matches a value, such as by email.

• Action
  Get Chat

  Returns one HelpCrunch chat by ID.

• Action
  Get Customer

  Returns one HelpCrunch customer by ID.

• Action
  Get Organization

  Returns the HelpCrunch organization and whether the team is online.

• Action
  List Agents

  Returns the agents in the HelpCrunch account.

• Action
  List Applications

  Returns the HelpCrunch applications (website widget, mobile apps and messenger channels).

• Action
  List Chat Messages

  Returns the messages of a HelpCrunch chat, newest first.

• Action
  List Departments

  Returns the HelpCrunch departments and their agents.

• Action
  Send Message

  Posts a message or private note into a HelpCrunch chat.

• Action
  Snooze Chat

  Snoozes a HelpCrunch chat until a time.

• Action
  Tag Customer

  Adds tags to a HelpCrunch customer; unknown tags are created.

• Action
  Untag Customer

  Removes tags from a HelpCrunch customer.

• Action
  Update Chat Department

  Moves a HelpCrunch chat to a department.

• Action
  Update Chat Status

  Changes a HelpCrunch chat's status, such as closing it.

• Trigger
  New Fax

  Triggers when a new fax is received on your HumbleFax account.

• Action
  Cancel Sent Fax

  Stops transmission of a sent fax that is still in progress.

• Action
  Create Draft Fax

  Creates a draft fax with recipients and coversheet details, ready to send.

• Action
  Create User

  Adds a user to the HumbleFax account with an assigned fax number.

• Action
  Delete Draft Fax

  Deletes a draft fax that has not been sent.

• Action
  Delete Incoming Fax

  Moves a received fax to trash, or deletes it permanently.

• Action
  Delete Sent Fax

  Moves a sent fax to trash, or deletes it permanently.

• Action
  Get Incoming Fax

  Returns a received fax's sender, page count and status.

• Action
  Get Sent Fax

  Returns a sent fax with its status and per-recipient delivery attempts.

• Action
  List Fax Numbers

  Returns the fax numbers on the HumbleFax account.

• Action
  List Users

  Returns the users on the HumbleFax account.

• Action
  Send Draft Fax

  Sends a draft fax to its recipients and returns the queued sent fax.

• Action
  Send Fax

  Sends a fax with a document and optional coversheet to up to three numbers in one step.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.