Integration
Connect HelpCrunch and Homebase360
When Chat Assignee Updated fires in HelpCrunch, your agent runs Add task in Homebase360, or New Customer in Homebase360 to Add Customer Event in HelpCrunch. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpCrunch and Homebase360 to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpCrunch and Homebase360 can do together
From HelpCrunch to Homebase360
When Chat Assignee Updated in HelpCrunch
then Add task in Homebase360
From Homebase360 to HelpCrunch
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpCrunch and Homebase360
Triggers and actions 15 triggers · 38 actions
- Chat Assignee Updated
Triggers when a HelpCrunch chat is assigned to a different agent.
- Chat Closed
Triggers when a HelpCrunch chat is closed.
- Chat Status Updated
Triggers when a HelpCrunch chat's status changes.
- Customer Email Updated
Triggers when a HelpCrunch customer's email changes.
- Customer Tags Updated
Triggers when a HelpCrunch customer's tags change.
- Customer Unsubscribed
Triggers when a HelpCrunch customer unsubscribes.
- New Chat Created
Triggers when a new chat is created in HelpCrunch.
- New Customer Created
Triggers when a new customer is created in HelpCrunch.
- Add Customer Event
Records a custom event against a HelpCrunch customer.
- Assign Chat
Assigns a HelpCrunch chat to an agent.
- Create Chat
Creates a HelpCrunch chat with a customer.
- Delete Customer
Deletes a HelpCrunch customer.
- Find Chats
Finds HelpCrunch chats whose field matches a value, such as the customer email or status.
- Find Customer
Finds HelpCrunch customers whose field matches a value, such as by email.
- Get Chat
Returns one HelpCrunch chat by ID.
- Get Customer
Returns one HelpCrunch customer by ID.
- Get Organization
Returns the HelpCrunch organization and whether the team is online.
- List Agents
Returns the agents in the HelpCrunch account.
- List Applications
Returns the HelpCrunch applications (website widget, mobile apps and messenger channels).
- List Chat Messages
Returns the messages of a HelpCrunch chat, newest first.
- List Departments
Returns the HelpCrunch departments and their agents.
- Send Message
Posts a message or private note into a HelpCrunch chat.
- Snooze Chat
Snoozes a HelpCrunch chat until a time.
- Tag Customer
Adds tags to a HelpCrunch customer; unknown tags are created.
- Untag Customer
Removes tags from a HelpCrunch customer.
- Update Chat Department
Moves a HelpCrunch chat to a department.
- Update Chat Status
Changes a HelpCrunch chat's status, such as closing it.
- New Customer
Triggers when a new customer is added in Homebase360.
- New Estimate
Triggers when a new estimate is created in Homebase360.
- New Job
Triggers when a new job is created in Homebase360.
- New Lead
Triggers when a new lead is created in Homebase360.
- Updated Customer
Triggers when a Homebase360 customer is added or changed.
- Updated Estimate
Triggers when a Homebase360 estimate is created or changed, including sent, approved, declined or converted.
- Updated Job
Triggers when a Homebase360 job is created or changed, including status, payment and schedule updates.
- Add estimate
Creates a draft estimate (quote) in Homebase360 for an existing customer or for new contact details, which are matched to or saved as a customer. The estimate is not sent.
- Add task
Creates a task (to-do or reminder) in Homebase360, optionally attached to a customer and assigned to employees.
- Create Customer
Creates a Homebase360 customer with contact details, notes and tags.
- Create Job
Creates a scheduled Homebase360 job for an existing customer with one line item.
- Create Lead
Creates a Homebase360 lead for an existing customer, or finds or creates the customer from the details given.
- Get Customers
Returns Homebase360 customers matching a customer ID, phone, email or name.
- Get Jobs
Returns Homebase360 jobs by job ID, customer or date range.
- Get Leads
Returns Homebase360 leads by lead ID, customer or stage.
- List employees
Returns your Homebase360 team members, optionally filtered by employee ID, exact email, or a name/email search.
- List estimates
Returns estimates (quotes), optionally filtered by customer, a single estimate, or a created-date range.
- List invoices
Returns invoices from Homebase360 with totals, paid and outstanding amounts, status, payment types and line items, optionally filtered by customer, type, status or date range.
- List tasks
Returns tasks (to-dos and reminders), optionally filtered by customer, employee, status or date range.
- Send estimate
Sends an existing estimate to its customer as a PDF by email and/or a link by text message.
- Send message
Sends an SMS or MMS text message to an existing Homebase360 customer by mobile phone or customer ID.
- Update Customer
Updates an existing Homebase360 customer; only the fields you provide change.
- Update estimate
Updates an existing estimate's line items, discount, note, lead source or salesperson in Homebase360.
- Update job
Updates an existing job's schedule, note, assigned employees, line items or lead source in Homebase360.
- Update lead
Updates an existing lead's pipeline, stage, note, lead source, assignees or line items.
- Update task
Updates an existing Homebase360 task — status, title, schedule, assignees, reminder or a new note.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpCrunch and Homebase360, answered
What can start an automation from HelpCrunch?
Any of HelpCrunch's 8 triggers in the catalog, including Chat Assignee Updated, Chat Status Updated, Customer Email Updated and Customer Tags Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Homebase360 when something happens in HelpCrunch?
Any of Homebase360's 19 actions, including Create Customer, Create Job, Create Lead and Send estimate. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Homebase360 to HelpCrunch?
Yes. When something happens in Homebase360, your agent can act in HelpCrunch too. This page covers both directions: Homebase360's triggers and HelpCrunch's actions are listed here as well.
Do I have to build a connector for HelpCrunch or Homebase360?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpCrunch and Homebase360 without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.