Integration
Connect Help Scout and WorkRamp
When New Conversation fires in Help Scout, your agent runs Get contact in WorkRamp, or Assignment Completed: Challenge in WorkRamp to Add Customer Email in Help Scout. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and WorkRamp to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Help Scout and WorkRamp can do together
From Help Scout to WorkRamp
When New Conversation in Help Scout
then Get contact in WorkRamp
From WorkRamp to Help Scout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and WorkRamp
Triggers and actions 13 triggers · 30 actions
- New Conversation
Polls for newly created conversations across mailboxes.
- New Customer
Polls for newly created customers.
- New Mailbox
Polls for newly created mailboxes.
- New User
Polls for newly added users (team members).
- Add Customer Email
Add an email address to a customer.
- Create Customer
Create a new customer record.
- Create Note
Add an internal note thread to a conversation.
- Create Thread (Reply)
Add a reply thread to an existing conversation.
- Delete Conversation
Delete a conversation by ID.
- Get Conversation
Retrieve a single conversation by ID.
- Get Customer
Retrieve a single customer by ID.
- Get Mailbox
Retrieve a single mailbox by ID.
- Get User
Retrieve a single user by ID.
- List Conversations
List conversations, optionally filtered by mailbox, status, tag, or query.
- List Conversation Threads
List all threads on a conversation.
- List Customers
List customers, optionally filtered by email, mailbox, or query.
- List Mailboxes
List all mailboxes in the account.
- List Mailbox Folders
List the folders within a mailbox.
- List Tags
List all tags in the account.
- List Users
List all users (team members) in the account.
- Update Conversation
Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
- Update Conversation Tags
Replace the tags on a conversation.
- Update Customer
Update a customer's profile fields.
- Assignment Completed: Challenge
Triggers when a user completes the selected challenge, returning the user, completion date, grade and pass status.
- Assignment Completed: Path
Triggers when a user completes an assignment for the selected path.
- Assignment Completed: Scorm
Triggers when a user completes an assignment for the chosen SCORM course.
- Assignment Created: Challenge
Triggers when a user is newly assigned to the selected challenge.
- Assignment Created: Path
Triggers when a user is assigned to the selected WorkRamp path.
- Assignment Created: Scorm
Triggers when a user is assigned the selected SCORM course.
- Training Complete
Triggers when a contact completes a training in your Customer Learning Cloud academy.
- User Created
Triggers when a new user is created in your WorkRamp enterprise.
- User Deleted
Triggers when a user in your WorkRamp enterprise is deleted.
- Add group
Creates a new group in WorkRamp, optionally with initial member users.
- Delete contact
Deactivates (soft-deletes) a contact in a WorkRamp Customer Learning Cloud academy.
- Delete user
Deletes an existing user from your WorkRamp enterprise.
- Find User
Returns the WorkRamp users that match an email address, a name or a custom attribute value.
- Get contact
Returns a single contact from a WorkRamp Customer Learning Cloud academy, including name and email.
- List certifications
Returns all certifications (badges) set up in your WorkRamp account.
- List events
Returns the events in a WorkRamp academy, including each event's title, description, publication status and session counts.
- List groups
Returns all groups in the WorkRamp enterprise, with each group's name and created and updated times.
- List guides
Returns all guides in your WorkRamp account, including each guide's title, task count, test question count and tags.
- List paths
Returns the learning paths in your WorkRamp enterprise, including each path's name, description, content counts and tags.
- List users
Returns the users in your WorkRamp enterprise, optionally filtered by email, name or a custom attribute.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Help Scout
Help Scout to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Help Scout to StripeStripe is a payment processing platform for online businesses.
Help Scout to JIRAAtlassian JIRA Cloud — issue tracking and project management.
Help Scout to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
Help Scout to SendGridSendGrid by Twilio — email delivery and marketing platform.
Help Scout to KlaviyoKlaviyo is a marketing automation platform for email and SMS.
More into WorkRamp
Salesforce to WorkRampSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to WorkRampSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to WorkRampGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to WorkRampGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to WorkRampGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Help Scout and WorkRamp, answered
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in WorkRamp when something happens in Help Scout?
Any of WorkRamp's 11 actions, including Add group, Find User, Get contact and List certifications. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from WorkRamp to Help Scout?
Yes. When something happens in WorkRamp, your agent can act in Help Scout too. This page covers both directions: WorkRamp's triggers and Help Scout's actions are listed here as well.
Do I have to build a connector for Help Scout or WorkRamp?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Help Scout and WorkRamp without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.