Connect Help Scout and Webmecanik Pipeline

Both apps 50Help Scout 23Webmecanik Pipeline 27

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Trigger
  New Company

  Triggers when a new company is added in Webmecanik Pipeline.

• Trigger
  New Contact

  Triggers when a new contact is added in Webmecanik Pipeline.

• Trigger
  New Opportunity

  Triggers when a new opportunity is created in Webmecanik Pipeline.

• Trigger
  Updated Company

  Triggers when a company is updated in Webmecanik Pipeline.

• Trigger
  Updated Contact

  Triggers when a contact is created or updated in Webmecanik Pipeline.

• Trigger
  Updated Opportunity

  Triggers when an opportunity is created or updated in Webmecanik Pipeline.

• Action
  Create Activity

  Creates an activity (call, email, appointment, note or custom) on a contact or opportunity in Webmecanik Pipeline.

• Action
  Delete activity

  Deletes an activity from Webmecanik Pipeline.

• Action
  Delete company

  Deletes a company from Webmecanik Pipeline.

• Action
  Delete contact

  Deletes a contact from Webmecanik Pipeline.

• Action
  Delete opportunity

  Deletes an opportunity from Webmecanik Pipeline.

• Action
  Get company

  Returns one company by its slug, including its tags and custom fields.

• Action
  Get contact

  Returns one contact by its slug, including tags, companies, addresses and custom fields.

• Action
  Get opportunity

  Returns one opportunity by its slug, including its pipeline, status, tags and custom fields.

• Action
  List companies

  Returns all companies in your Webmecanik Pipeline account, including their custom fields.

• Action
  List contacts

  Returns the contacts in your Webmecanik Pipeline account, optionally filtered by email, first name, last name or phone number.

• Action
  List opportunities

  Returns the opportunities in your Webmecanik Pipeline account, optionally only those of one pipeline.

• Action
  List pipelines

  Returns all sales pipelines visible to the connected Webmecanik Pipeline user.

• Action
  List statuses

  Returns the statuses (pipeline stages) in Webmecanik Pipeline, optionally limited to one pipeline.

• Action
  List users

  Returns all users in the Webmecanik Pipeline organization, with their name, email and role.

• Action
  Update activity

  Updates an existing activity (call, email, note, appointment) attached to a contact or opportunity.

• Action
  Update company

  Updates an existing company in Webmecanik Pipeline, changing only the fields you fill in.

• Action
  Update contact

  Updates an existing contact in Webmecanik Pipeline, including its custom field values, and returns the updated contact.

• Action
  Update opportunity

  Updates an existing opportunity in Webmecanik Pipeline, changing only the values you supply.

• Action
  Update or Create Company

  Creates a company, or updates the existing one when a duplicate is found.

• Action
  Update or Create Contact

  Creates a contact, or updates the existing contact with the same email address.

• Action
  Update or Create Opportunity

  Updates an existing opportunity when a slug is given, otherwise creates a new opportunity, and returns the resulting record.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.