Connect Help Scout and Webex Teams

Both apps 41Help Scout 23Webex Teams 18

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Trigger
  New membership

  Triggers when a person is added to a Webex space.

• Trigger
  New message

  Triggers when a new message is posted in a Webex space you are in.

• Action
  Add membership

  Adds a person to a Webex space (room) by person ID or email, optionally as a moderator, and returns the new membership.

• Action
  Add message

  Posts a message to a Webex space, or sends a direct message to a person, with optional text, markdown, a file or an adaptive card.

• Action
  Add room

  Creates a new Webex space (room), optionally inside a team.

• Action
  Add team

  Creates a new team in Webex. The person creating it becomes the team's moderator.

• Action
  Delete membership

  Removes a person from a Webex space by deleting their membership.

• Action
  Delete message

  Deletes a message from a Webex space.

• Action
  Delete room

  Deletes a Webex space (room) by its ID, along with its messages.

• Action
  Find people by email or name

  Finds Webex people by email address or display name and returns the matching people.

• Action
  Get message

  Returns the details of a single Webex message, including its text, room and sender.

• Action
  Get person

  Returns the details of a Webex person, such as their name, email addresses, avatar and status.

• Action
  Get room

  Returns the details of a Webex space, such as its title, type, team and creation date.

• Action
  List memberships

  Returns the memberships of a Webex space, or the spaces a person belongs to.

• Action
  List messages

  Returns the messages in a Webex space, newest first, optionally limited to replies in a thread, messages mentioning someone, or messages before a given time or message.

• Action
  List rooms

  Returns the Webex spaces (rooms) the authenticated user belongs to, optionally filtered by team or space type and sorted.

• Action
  Update message

  Edits the text of a message you previously posted in a Webex space.

• Action
  Update room

  Updates a Webex space's title and settings, such as locking it, making it public, or setting it to announcement-only.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.