Integration
Connect Help Scout and Timing
When something happens in Help Scout or Timing, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and Timing to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Help Scout and Timing can do together
From Help Scout to Timing
When New Conversation in Help Scout
then Create Project in Timing
From Timing to Help Scout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and Timing
Triggers and actions 8 triggers · 38 actions
- New Conversation
Polls for newly created conversations across mailboxes.
- New Customer
Polls for newly created customers.
- New Mailbox
Polls for newly created mailboxes.
- New User
Polls for newly added users (team members).
- Add Customer Email
Add an email address to a customer.
- Create Customer
Create a new customer record.
- Create Note
Add an internal note thread to a conversation.
- Create Thread (Reply)
Add a reply thread to an existing conversation.
- Delete Conversation
Delete a conversation by ID.
- Get Conversation
Retrieve a single conversation by ID.
- Get Customer
Retrieve a single customer by ID.
- Get Mailbox
Retrieve a single mailbox by ID.
- Get User
Retrieve a single user by ID.
- List Conversations
List conversations, optionally filtered by mailbox, status, tag, or query.
- List Conversation Threads
List all threads on a conversation.
- List Customers
List customers, optionally filtered by email, mailbox, or query.
- List Mailboxes
List all mailboxes in the account.
- List Mailbox Folders
List the folders within a mailbox.
- List Tags
List all tags in the account.
- List Users
List all users (team members) in the account.
- Update Conversation
Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
- Update Conversation Tags
Replace the tags on a conversation.
- Update Customer
Update a customer's profile fields.
- New Project
Triggered when a new project is created in Timing.
- New Team
Triggered when you are added to a new team in Timing.
- New Time Entry
Triggered when a new time entry is logged in Timing.
- New Timer Started and Running
Triggered when a new timer is started and is still running in Timing.
- Batch Update Time Entries
Updates several Timing time entries at once — moves them to a project, retitles them, sets notes, billing status or custom fields. Anything left blank is left untouched on the entries.
- Create Project
Creates a new project in Timing, optionally under a parent project, and returns the created project.
- Create Time Entry
Logs a finished block of work in Timing between a start and end time, optionally against a project, and returns the created time entry.
- Delete Project
Deletes a project in Timing, along with all of its child projects.
- Delete Time Entry
Deletes a time entry in Timing.
- Find Project
Searches your Timing projects by title and returns the first match, plus the full list of matches.
- Find Team
Finds a team you belong to in Timing by its name and returns the first match, plus every team whose name matched.
- Get Activity Hierarchy
Returns a readable breakdown of what you worked on in Timing over a date range, as tab-indented text grouped by project and app with durations.
- List Projects
Returns the projects you can see in Timing, optionally filtered by title, team, or hiding archived ones.
- List Teams
Returns all the Timing teams you are a member of.
- List Time Entries
Returns your Timing time entries, optionally narrowed by date range, project, team member, search text or billing status.
- Show Latest Time Entry
Returns your most recent time entry in Timing.
- Show Project
Returns a single Timing project with its colour, notes, billing default, parent and child projects.
- Show Running Timer
Returns the timer that is currently running in Timing. Errors with a not-found if no timer is running.
- Show Time Entry
Returns a single Timing time entry with its times, duration, project, notes and billing status.
- Start Timer
Starts a running timer in Timing, stopping any timer that is already running, and returns the new entry.
- Stop Timer
Stops the timer that is currently running in Timing and returns the finished time entry.
- Update Project
Updates a Timing project's name, colour, notes, archive state or billing default. Anything left blank keeps its current value.
- Update Time Entry
Updates a Timing time entry — its times, project, title, notes or billing status. Anything left blank keeps its current value.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Help Scout and Timing, answered
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Timing when something happens in Help Scout?
Any of Timing's 19 actions, including Create Project, Create Time Entry, Update Project and Update Time Entry. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Timing to Help Scout?
Yes. When something happens in Timing, your agent can act in Help Scout too. This page covers both directions: Timing's triggers and Help Scout's actions are listed here as well.
Do I have to build a connector for Help Scout or Timing?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.