Integration
Connect Help Scout and TidyHQ
When New Conversation fires in Help Scout, your agent runs Add Contact Note in TidyHQ, or Contact Added to Group in TidyHQ to Add Customer Email in Help Scout. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and TidyHQ to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Help Scout and TidyHQ can do together
From Help Scout to TidyHQ
When New Conversation in Help Scout
then Add Contact Note in TidyHQ
From TidyHQ to Help Scout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and TidyHQ
Triggers and actions 14 triggers · 38 actions
- New Conversation
Polls for newly created conversations across mailboxes.
- New Customer
Polls for newly created customers.
- New Mailbox
Polls for newly created mailboxes.
- New User
Polls for newly added users (team members).
- Add Customer Email
Add an email address to a customer.
- Create Customer
Create a new customer record.
- Create Note
Add an internal note thread to a conversation.
- Create Thread (Reply)
Add a reply thread to an existing conversation.
- Delete Conversation
Delete a conversation by ID.
- Get Conversation
Retrieve a single conversation by ID.
- Get Customer
Retrieve a single customer by ID.
- Get Mailbox
Retrieve a single mailbox by ID.
- Get User
Retrieve a single user by ID.
- List Conversations
List conversations, optionally filtered by mailbox, status, tag, or query.
- List Conversation Threads
List all threads on a conversation.
- List Customers
List customers, optionally filtered by email, mailbox, or query.
- List Mailboxes
List all mailboxes in the account.
- List Mailbox Folders
List the folders within a mailbox.
- List Tags
List all tags in the account.
- List Users
List all users (team members) in the account.
- Update Conversation
Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
- Update Conversation Tags
Replace the tags on a conversation.
- Update Customer
Update a customer's profile fields.
- Contact Activated
Triggers when a contact has been activated (after new membership, or reactivated e.g. restored from trash).
- Contact Added to Group
Triggers when a contact has been added to a group.
- Contact Created
Triggers when a new contact has been created for the first time.
- Contact Deactivated
Triggers when a contact has been deleted.
- Contact Removed From Group
Triggers when a contact has been removed from a group.
- Event Deleted
Triggers when an event is deleted.
- Event Ticket Created
Triggers when an event ticket is created.
- Event Ticket Deleted
Triggers when an event ticket is deleted.
- Event Ticket Updated
Triggers when an event ticket is updated.
- Event Updated
Triggers when an event is updated.
- Add Contact Note
Adds a note to a TidyHQ contact.
- Add Contact To Group
Adds an existing TidyHQ contact to one of your groups.
- Add Event Ticket
Creates a new ticket type on a TidyHQ event.
- Add invoice
Creates a new invoice in TidyHQ with your own line items, optionally addressed to a contact.
- Create Contact
Creates a new contact in your TidyHQ organisation.
- Delete Contact
Deletes a contact from your TidyHQ organisation.
- Delete Contact Note
Deletes a note from a TidyHQ contact.
- Delete Event
Deletes an event from your TidyHQ organisation.
- Delete Event Ticket
Deletes a ticket type from a TidyHQ event.
- Find Contact
Finds contacts in your TidyHQ organisation whose details match the search text.
- Get contact
Returns a single TidyHQ contact by its id, including its custom field values.
- Get event
Returns a single TidyHQ event by its ID, with all of its details.
- List contacts
Returns the contacts in your TidyHQ organisation, optionally narrowed by search text.
- List event tickets
Returns the ticket types available on a TidyHQ event.
- List groups
Returns the contact groups in your TidyHQ organisation.
- Remove Contact From Group
Removes a contact from a TidyHQ group.
- Update Contact
Updates an existing TidyHQ contact's details. Only the fields you fill in are changed.
- Update Event
Updates an existing TidyHQ event's name, times, location or description.
- Update Event Ticket
Updates a ticket type on a TidyHQ event, such as its name, price, quantity or sales window. Fields left blank are not changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Help Scout and TidyHQ, answered
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TidyHQ when something happens in Help Scout?
Any of TidyHQ's 19 actions, including Create Contact, Update Contact, Update Event and Update Event Ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TidyHQ to Help Scout?
Yes. When something happens in TidyHQ, your agent can act in Help Scout too. This page covers both directions: TidyHQ's triggers and Help Scout's actions are listed here as well.
Do I have to build a connector for Help Scout or TidyHQ?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Help Scout and TidyHQ without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.