Integration
Connect Help Scout and Telegram
When something happens in Help Scout or Telegram, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and Telegram to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Help Scout and Telegram can do together
From Help Scout to Telegram
When New Conversation in Help Scout
then Send Chat Action in Telegram
From Telegram to Help Scout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and Telegram
Triggers and actions 5 triggers · 31 actions
- New Conversation
Polls for newly created conversations across mailboxes.
- New Customer
Polls for newly created customers.
- New Mailbox
Polls for newly created mailboxes.
- New User
Polls for newly added users (team members).
- Add Customer Email
Add an email address to a customer.
- Create Customer
Create a new customer record.
- Create Note
Add an internal note thread to a conversation.
- Create Thread (Reply)
Add a reply thread to an existing conversation.
- Delete Conversation
Delete a conversation by ID.
- Get Customer
Retrieve a single customer by ID.
- Get Mailbox
Retrieve a single mailbox by ID.
- List Conversations
List conversations, optionally filtered by mailbox, status, tag, or query.
- List Conversation Threads
List all threads on a conversation.
- List Customers
List customers, optionally filtered by email, mailbox, or query.
- List Mailboxes
List all mailboxes in the account.
- List Mailbox Folders
List the folders within a mailbox.
- List Tags
List all tags in the account.
- List Users
List all users (team members) in the account.
- Update Conversation
Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
- Update Conversation Tags
Replace the tags on a conversation.
- Update Customer
Update a customer's profile fields.
- New Update
Triggers when Telegram delivers an update to your bot. Choose which kind of update to watch — a new message, a button press, a membership change, and so on. Telegram allows one webhook per bot, so use a single New Update trigger per bot token.
- Ban Chat Member
Ban a user from a group, supergroup or channel.
- Delete Message
Delete a message from a chat.
- Forward Message
Forward an existing message from one chat to another.
- Get Chat
Get up-to-date information about a chat (user, group, or channel).
- Get Chat Member
Look up one person's membership in a chat — whether they are a member, an administrator, restricted, or have left or been banned.
- React to Message
Sets an emoji reaction on an existing message.
- Send Chat Action
Send a chat action (e.g. typing, upload_photo) to indicate the bot is doing something.
- Send Document
Send a general file/document to a chat.
- Send Location
Send a point on the map to a chat.
- Send Message
Sends a message from your bot.
- Send Photo
Sends a photo from your bot.
- Send Poll
Sends a poll from your bot.
- Send Video
Send a video to a chat.
- Update Message
Edit the text of a previously sent message.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Help Scout and Telegram, answered
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Telegram when something happens in Help Scout?
Any of Telegram's 14 actions, including Send Chat Action, Send Document, Send Location and Send Message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Telegram to Help Scout?
Yes. When something happens in Telegram, your agent can act in Help Scout too. This page covers both directions: Telegram's triggers and Help Scout's actions are listed here as well.
Do I have to build a connector for Help Scout or Telegram?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.