Integration
Connect Help Scout and Streak
When something happens in Help Scout or Streak, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and Streak to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Streak holds your pipelines and boxes in Gmail, while Help Scout holds the support conversations for the same customers. Connecting them lets a new Help Scout conversation post a comment on the matching Streak box, and lets new Streak boxes or completed tasks show up as customer records and internal notes in Help Scout.
Example flows
What Help Scout and Streak can do together
From Help Scout to Streak
When New Conversation in Help Scout
then Create Box in Streak
From Streak to Help Scout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and Streak
Triggers and actions 16 triggers · 40 actions
- New Conversation
Polls for newly created conversations across mailboxes.
- New Customer
Polls for newly created customers.
- New Mailbox
Polls for newly created mailboxes.
- New User
Polls for newly added users (team members).
- Add Customer Email
Add an email address to a customer.
- Create Customer
Create a new customer record.
- Create Note
Add an internal note thread to a conversation.
- Create Thread (Reply)
Add a reply thread to an existing conversation.
- Delete Conversation
Delete a conversation by ID.
- Get Conversation
Retrieve a single conversation by ID.
- Get Customer
Retrieve a single customer by ID.
- Get Mailbox
Retrieve a single mailbox by ID.
- Get User
Retrieve a single user by ID.
- List Conversations
List conversations, optionally filtered by mailbox, status, tag, or query.
- List Conversation Threads
List all threads on a conversation.
- List Customers
List customers, optionally filtered by email, mailbox, or query.
- List Mailboxes
List all mailboxes in the account.
- List Mailbox Folders
List the folders within a mailbox.
- List Tags
List all tags in the account.
- List Users
List all users (team members) in the account.
- Update Conversation
Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
- Update Conversation Tags
Replace the tags on a conversation.
- Update Customer
Update a customer's profile fields.
- New Box
Triggered when a new box is added to the specified pipeline.
- New email thread
Triggered when a new email thread is added to the specified box.
- New event
Triggered when a new event occurs within any pipeline.
- New event in box
Triggered when a new event occurs within the specified box.
- New event in pipeline
Triggered when a new event occurs within the specified pipeline.
- New file
Triggered when a new file is added to the specified box.
- New Pipeline
Triggered when a new pipeline is added.
- New snippet
Triggered when a new snippet is added.
- New Stage
Triggered when a new stage is added to the specified pipeline.
- New Task in Box
Triggered when a new task is added to the specified box.
- New task in pipeline
Fires for each new task created in the selected Streak pipeline. Polls every box in the pipeline and emits each task once, identified by its task key.
- Task complete
Fires for each task marked complete in the selected Streak pipeline. Polls every box in the pipeline, keeps the tasks whose status is DONE, and emits each one once, identified by its task key.
- Create Box
Adds a new box to the specified pipeline.
- Create Comment
Adds a new comment to the specified box.
- Create Pipeline
Creates a new pipeline.
- Create Stage
Adds a new stage to the specified pipeline.
- Create Task
Adds a new task to the specified box.
- Delete Box
Deletes a box by its key.
- Delete Stage
Deletes a stage from the specified pipeline.
- Delete Task
Deletes a task by its key.
- Get Box
Gets a single box by its key.
- Get Current User
Returns the user associated with the API key.
- Get Pipeline
Gets a single pipeline by its key.
- List Boxes in Pipeline
Lists all boxes in the specified pipeline.
- List Fields
Lists all fields in the specified pipeline.
- List Pipelines
Lists all pipelines the user has access to.
- List Stages
Lists all stages in the specified pipeline.
- List Tasks in Box
Lists all tasks in the specified box.
- Move Box to Stage
Moves a box to a stage in the specified pipeline.
- Search
Searches boxes, contacts, and organizations across Streak.
- Update Box
Updates a box's name, notes, or stage.
- Update Box Field Value
Sets the value of a custom field on a box.
- Update Task
Updates a task's text, due date, or completion status.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Help Scout and Streak, answered
Can a Help Scout conversation find the right Streak box on its own?
Yes, the New Conversation trigger can hand the customer's email to the Streak Search action, which looks across boxes, contacts and organizations. If a match comes back, the run continues with a comment or a field update on that box; if not, it stops there.
How do I know the setup works before real customers hit it?
The agent builds the connection and tests every scenario, including a conversation with no matching Streak box and one with a match. You see the result of each scenario before it is turned on, and it keeps running afterwards.
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Streak when something happens in Help Scout?
Any of Streak's 21 actions, including Create Box, Create Task, Search and Create Comment. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Streak to Help Scout?
Yes. When something happens in Streak, your agent can act in Help Scout too. This page covers both directions: Streak's triggers and Help Scout's actions are listed here as well.
Do I have to build a connector for Help Scout or Streak?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.