Connect Help Scout and Sprig

Both apps 42Help Scout 23Sprig 19

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Trigger
  New Study

  Triggers when a new study (survey) is created in Sprig.

• Trigger
  New Survey Response

  Triggers when a new answer to a Sprig survey question is submitted.

• Action
  Create Invitations

  Creates a batch of single-use invitation links for a Sprig survey.

• Action
  Create Survey

  Creates a draft shareable Sprig survey. Questions are added separately.

• Action
  Delete Draft Study

  Deletes a draft Sprig study. Only draft studies can be deleted.

• Action
  Delete Question

  Deletes a question from a Sprig study. Needs the study's current version.

• Action
  Get Question

  Returns one question of a Sprig study, with its options.

• Action
  Get Study

  Returns one Sprig study by its ID, including its current version.

• Action
  Get User

  Returns a Sprig user by user ID, with attributes and tracked events.

• Action
  List Attributes

  Returns the user attributes defined in the Sprig environment.

• Action
  List Events

  Returns the tracked events defined in the Sprig environment.

• Action
  List Invitations

  Returns invitation links of a Sprig survey, filtered by status.

• Action
  List Questions

  Returns the questions of a Sprig study.

• Action
  List Studies

  Returns a page of Sprig studies (surveys), optionally filtered by status or type.

• Action
  List Survey Responses

  Returns exported Sprig survey responses, optionally for one survey.

• Action
  Purge Visitors

  Requests deletion of Sprig users and all their data, by email or user ID (up to 100).

• Action
  Update Study Name

  Renames a Sprig study. Needs the study's current version from Get Study.

• Action
  Upsert User

  Creates or updates a Sprig user by user ID, setting email and attributes.

• Action
  Validate Study

  Checks a Sprig study and returns any issues that would block it from launching.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.