Integration
Connect Help Scout and Specter
When New Conversation fires in Help Scout, your agent runs Enrich Person by Email in Specter, or New Acquisition in Specter to Add Customer Email in Help Scout. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and Specter to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Help Scout and Specter can do together
From Help Scout to Specter
When New Conversation in Help Scout
then Enrich Person by Email in Specter
From Specter to Help Scout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and Specter
Triggers and actions 11 triggers · 38 actions
- New Conversation
Polls for newly created conversations across mailboxes.
- New Customer
Polls for newly created customers.
- New Mailbox
Polls for newly created mailboxes.
- New User
Polls for newly added users (team members).
- Add Customer Email
Add an email address to a customer.
- Create Customer
Create a new customer record.
- Create Note
Add an internal note thread to a conversation.
- Create Thread (Reply)
Add a reply thread to an existing conversation.
- Delete Conversation
Delete a conversation by ID.
- Get Conversation
Retrieve a single conversation by ID.
- Get Customer
Retrieve a single customer by ID.
- Get Mailbox
Retrieve a single mailbox by ID.
- Get User
Retrieve a single user by ID.
- List Conversations
List conversations, optionally filtered by mailbox, status, tag, or query.
- List Conversation Threads
List all threads on a conversation.
- List Customers
List customers, optionally filtered by email, mailbox, or query.
- List Mailboxes
List all mailboxes in the account.
- List Mailbox Folders
List the folders within a mailbox.
- List Tags
List all tags in the account.
- List Users
List all users (team members) in the account.
- Update Conversation
Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
- Update Conversation Tags
Replace the tags on a conversation.
- Update Customer
Update a customer's profile fields.
- New Acquisition
Triggers when Specter records a new acquisition.
- New Funding Round
Triggers when Specter records a new funding round at any company.
- New IPO
Triggers when Specter records a new IPO.
- New Strategic Intelligence
Triggers when Specter detects a new investor-interest signal (strategic intelligence) about a company or person.
- New Strategic Intelligence in Saved Search
Triggers when an investor-interest saved search in Specter gets new results.
- New Talent Signal
Triggers when Specter detects a new talent signal, such as a founder going into stealth or an executive changing roles.
- New Talent Signal in Saved Search
Triggers when a talent saved search in Specter gets new results.
- AI Search
Searches Specter with a plain-English query and returns matching records.
- Create Company List
Creates a new company list and returns its ID.
- Delete Company List
Permanently deletes a company list.
- Enrich Company
Looks up a company by its domain or website and returns Specter's full company record.
- Enrich Investor
Looks up investors by website and/or name and returns matching Specter investor records.
- Enrich Person
Looks up a person by LinkedIn URL and returns their Specter professional profile.
- Enrich Person by Email
Resolves an email address to the most probable person and returns their Specter profile.
- Get Company
Returns the full Specter record for one company by its Specter company ID.
- Get Company Employees
Returns the founders and employees Specter has on file for a company.
- Get Company Funding Rounds
Returns a company's funding rounds, newest first, with participating investors.
- Get Credit Balance
Returns your team's Specter API credit limit, usage and remaining balance.
- Get Funding Round
Returns one funding round by its Specter ID, with the company and investors.
- Get Investor
Returns the full Specter investor record by investor ID.
- Get Person
Returns the full professional profile of a person by Specter person ID.
- Get Person Email
Returns a contactable email address for a person.
- List Company Lists
Returns the company lists your API key can reach.
- List Saved Searches
Returns the saved searches your API key can reach, with their new and total result counts.
- Search Entities by Name
Fuzzy-matches a name across Specter companies, people and investors.
- Update Company List
Adds and/or removes companies in an existing company list.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Help Scout and Specter, answered
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Specter when something happens in Help Scout?
Any of Specter's 19 actions, including Create Company List, Update Company List, AI Search and Enrich Company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Specter to Help Scout?
Yes. When something happens in Specter, your agent can act in Help Scout too. This page covers both directions: Specter's triggers and Help Scout's actions are listed here as well.
Do I have to build a connector for Help Scout or Specter?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Help Scout and Specter without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.