Connect Help Scout and Spark Hire

Both apps 40Help Scout 23Spark Hire 17

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Trigger
  Interview Completed

  Triggers when a candidate completes a Spark Hire interview.

• Trigger
  New Interview

  Triggers when a new interview is created in Spark Hire.

• Trigger
  New Job Post

  Triggers when a new job post is created in Spark Hire.

• Action
  Create Company User

  Creates a Spark Hire company user and emails them an invitation to set a password. Requires an admin's API key.

• Action
  Create Interview

  Creates a Spark Hire interview for one candidate on a job post and emails them the invitation, using a saved question set.

• Action
  Create Job Post

  Creates a Spark Hire job post with a title, description, location and status.

• Action
  Delete Interview

  Deletes a Spark Hire interview.

• Action
  Delete Job Post

  Deletes a Spark Hire job post.

• Action
  Get Company User

  Returns one Spark Hire company user.

• Action
  Get Interview

  Returns one Spark Hire interview with its candidate, job post, status, rating and questions.

• Action
  Get Job Post

  Returns one Spark Hire job post, including its status, location and open interview link.

• Action
  List Company Users

  Returns the company users on the Spark Hire account.

• Action
  List Interviews

  Returns Spark Hire interviews, optionally filtered by status and type.

• Action
  List Job Posts

  Returns Spark Hire job posts, optionally filtered by status.

• Action
  List Question Sets

  Returns the saved interview question sets on the Spark Hire account.

• Action
  Update Interview

  Reschedules a Spark Hire interview, cancels one the candidate has not completed, or marks a live interview completed.

• Action
  Update Job Post

  Updates a Spark Hire job post's title, description or status. Only the fields you supply change.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.