Connect Help Scout to Sleekplan

Both apps 50Help Scout 23Sleekplan 27

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Action
  Add comment

  Add a comment to a feedback post.

• Action
  Add user

  Create an end-user.

• Action
  Create Feedback

  Creates a Feedback Post

• Action
  Create NPS response

  Records an NPS survey response from an end-user.

• Action
  Create satisfaction response

  Records a satisfaction survey response from an end-user.

• Action
  Delete changelog update

  Delete a changelog entry.

• Action
  Delete feedback

  Delete a feedback post.

• Action
  Delete user

  Delete an end-user.

• Action
  Get unread notification count

  Returns how many unread notifications an end-user has.

• Action
  Get user

  Returns one end-user, with their email, name and profile details.

• Action
  Like comment

  Likes a comment on behalf of an end-user.

• Action
  List changelog update satisfaction

  Lists the satisfaction ratings left on a changelog update.

• Action
  List comments

  List comments on a feedback post.

• Action
  List feedback

  List feedback posts (sorted by trend by default).

• Action
  List NPS responses

  Lists NPS survey responses.

• Action
  List satisfaction responses

  Lists satisfaction survey responses.

• Action
  List users

  List end-users, most recently updated first.

• Action
  List votes

  Lists the votes cast on a feedback post.

• Action
  Rate changelog update

  Records an end-user's 1 to 5 satisfaction rating on a changelog update.

• Action
  Remove feedback metadata

  Removes one custom metadata key from a feedback post.

• Action
  Send to intelligence queue

  Sends a piece of customer feedback text to the Sleekplan intelligence queue for analysis.

• Action
  Set feedback metadata

  Adds or updates one custom metadata key on a feedback post.

• Action
  Update changelog update

  Update a changelog entry.

• Action
  Update comment

  Updates the text or visibility of a comment on a feedback post.

• Action
  Update Feedback

  Updates a Feedback Post

• Action
  Update user

  Update an end-user.

• Action
  Vote on feedback

  Casts or changes a vote on a feedback post for an end-user.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.