Integration
Connect Help Scout and REsimpli
When New Conversation fires in Help Scout, your agent runs Add Contact Details to Lead in REsimpli, or New Agent in REsimpli to Add Customer Email in Help Scout. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and REsimpli to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Help Scout and REsimpli can do together
From Help Scout to REsimpli
When New Conversation in Help Scout
then Add Contact Details to Lead in REsimpli
When New Customer in Help Scout
then Add Contact to Lead in REsimpli
From REsimpli to Help Scout
When New Agent in REsimpli
then Add Customer Email in Help Scout
When New Buyer in REsimpli
then Create Customer in Help Scout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and REsimpli
Triggers and actions 8 triggers · 52 actions
Trigger
New ConversationPolls for newly created conversations across mailboxes.
Trigger
New CustomerPolls for newly created customers.
Trigger
New MailboxPolls for newly created mailboxes.
Trigger
New UserPolls for newly added users (team members).
Action
Add Customer EmailAdd an email address to a customer.
Action
Create CustomerCreate a new customer record.
Action
Create NoteAdd an internal note thread to a conversation.
Action
Create Thread (Reply)Add a reply thread to an existing conversation.
Action
Delete ConversationDelete a conversation by ID.
Action
Get ConversationRetrieve a single conversation by ID.
Action
Get CustomerRetrieve a single customer by ID.
Action
Get MailboxRetrieve a single mailbox by ID.
Action
Get UserRetrieve a single user by ID.
Action
List ConversationsList conversations, optionally filtered by mailbox, status, tag, or query.
Action
List Conversation ThreadsList all threads on a conversation.
Action
List CustomersList customers, optionally filtered by email, mailbox, or query.
Action
List MailboxesList all mailboxes in the account.
Action
List Mailbox FoldersList the folders within a mailbox.
Action
List TagsList all tags in the account.
Action
List UsersList all users (team members) in the account.
Action
Update ConversationUpdate a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
Action
Update Conversation TagsReplace the tags on a conversation.
Action
Update CustomerUpdate a customer's profile fields.
Trigger
New AgentTriggers when a new agent is added in REsimpli.
Trigger
New BuyerTriggers when a new buyer is added in REsimpli.
Trigger
New LeadTriggers when a new lead is added in REsimpli.
Trigger
New VendorTriggers when a new vendor is added in REsimpli.
Action
Add ActivityAdds an activity comment to a lead, buyer, vendor, agent or list stacking record in REsimpli.
Action
Add Contact Details to LeadCreates a contact from the details you supply and links it to an existing lead. If a contact with the same phone or email already exists, that contact is linked instead.
Action
Add Contact to LeadLinks an existing contact to a lead in REsimpli, optionally making it the lead's primary contact.
Action
Add Tags to AgentAdds one or more existing agent tags to an agent in REsimpli.
Action
Add Tags to BuyerAdds one or more existing buyer tags to a buyer in REsimpli.
Action
Add Tags to LeadAdds one or more existing lead tags to a lead in REsimpli.
Action
Add Tags to VendorAdds one or more existing vendor tags to a vendor in REsimpli.
Action
Create BuyerCreates a new buyer in REsimpli with contact details, pipeline status, marketing campaign and buy-box preferences.
Action
Create LeadCreates a new lead (property and seller contact) in REsimpli and returns the created lead.
Action
Create TagCreates one or more tags in REsimpli for a chosen record type (leads, buyers, vendors, agents and more).
Action
Create VendorCreates a new vendor in REsimpli with its contact details, pipeline status, vendor type and targeting.
Action
Delete AgentDeletes an agent in REsimpli (soft delete).
Action
Delete BuyerDeletes a buyer in REsimpli (soft-delete).
Action
Download FileDownloads a file stored on a REsimpli lead, buyer, vendor or agent record.
Action
Get BuyerReturns the full details of a buyer in REsimpli.
Action
Get VendorReturns the full details of a vendor in REsimpli.
Action
List ActivitiesReturns the activity history (or conversations only) for a REsimpli lead, buyer, vendor, agent or list stacking record.
Action
List AgentsReturns agents in your REsimpli account, optionally filtered by search text, status, pipeline, assigned user, tags or target area.
Action
List BuyersReturns buyers in your REsimpli account, optionally filtered by search text, pipeline, status, assigned users, tags, or target cities and states.
Action
List Call LogsReturns the call logs recorded on a lead, buyer, vendor, agent or list stacking record.
Action
List ContactsReturns contacts in your REsimpli account with their names, phone numbers and emails, optionally filtered by a search term.
Action
List FilesReturns the files stored in a folder on a REsimpli lead, buyer, vendor, agent or other record, optionally filtered by category or search text.
Action
List LeadsReturns leads in REsimpli, optionally filtered by search text, status or pipeline (up to 100 per call).
Action
List VendorsReturns vendors in your REsimpli account, optionally filtered by search text, status, pipeline, assigned users, tags or target areas.
Action
Remove Contact from LeadUnlinks a contact from a lead in REsimpli. If the removed contact was primary, another contact on the lead becomes primary.
Action
Remove Tags from AgentRemoves one or more tags from an agent in REsimpli.
Action
Remove Tags from BuyerRemoves one or more tags from a buyer in REsimpli.
Action
Remove Tags from LeadRemoves one or more tags from a lead in REsimpli.
Action
Update Agent StatusMoves an agent to another pipeline status in REsimpli, optionally completing open tasks.
Action
Update Buyer StatusMoves a buyer to another pipeline status in REsimpli.
Action
Update Custom Question AnswersSaves answers to custom questions on a lead, buyer, vendor or agent. Answers to other questions are kept.
Action
Update Lead StatusMoves a lead to another pipeline status in REsimpli, optionally completing its open tasks.
Action
Update Vendor StatusMoves a vendor to another pipeline status in REsimpli.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Help Scout and REsimpli, answered
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in REsimpli when something happens in Help Scout?
Any of REsimpli's 33 actions, including Create Buyer, Create Lead, Create Tag and Create Vendor. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from REsimpli to Help Scout?
Yes. When something happens in REsimpli, your agent can act in Help Scout too. This page covers both directions: REsimpli's triggers and Help Scout's actions are listed here as well.
Do I have to build a connector for Help Scout or REsimpli?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Help Scout and REsimpli without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.