Connect Help Scout to Pocketalert

Both apps 36Help Scout 23Pocketalert 13

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Action
  Add application

  Create an application used to categorize messages.

• Action
  Add message

  Sends a push notification to every device on the Pocket Alert account, or to one device. Can optionally be scheduled for later delivery.

• Action
  Delete application

  Delete an application by id.

• Action
  Delete form

  Permanently deletes a form. Its public link stops working at once; messages the form already produced are kept.

• Action
  Delete message

  Delete a message by tid.

• Action
  Get application

  Retrieve a single application by id.

• Action
  Get message

  Retrieves a single Pocket Alert message by its id.

• Action
  List applications

  Lists all applications (notification channels) on the Pocket Alert account.

• Action
  List forms

  Lists every form in the Pocket Alert account, newest first.

• Action
  List messages

  List sent messages.

• Action
  Submit form

  Submit a response to a Pocket Alert form. The submission becomes a message on the form owner's account and is pushed to their phone.

• Action
  Update application

  Update an application.

• Action
  Update form

  Updates an existing Pocket Alert form. Only the values you supply change; everything else on the form keeps its current value.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.