Integration
Connect Help Scout and Plug&Pay
When New Conversation fires in Help Scout, your agent runs Add Order Comment in Plug&Pay, or New Order in Plug&Pay to Add Customer Email in Help Scout. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and Plug&Pay to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Help Scout and Plug&Pay can do together
From Help Scout to Plug&Pay
When New Conversation in Help Scout
then Add Order Comment in Plug&Pay
When New Customer in Help Scout
then Update Order Payment Status in Plug&Pay
From Plug&Pay to Help Scout
When New Order in Plug&Pay
then Add Customer Email in Help Scout
When New Product in Plug&Pay
then Create Customer in Help Scout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and Plug&Pay
Triggers and actions 7 triggers · 50 actions
Trigger
New ConversationPolls for newly created conversations across mailboxes.
Trigger
New CustomerPolls for newly created customers.
Trigger
New MailboxPolls for newly created mailboxes.
Trigger
New UserPolls for newly added users (team members).
Action
Add Customer EmailAdd an email address to a customer.
Action
Create CustomerCreate a new customer record.
Action
Create NoteAdd an internal note thread to a conversation.
Action
Create Thread (Reply)Add a reply thread to an existing conversation.
Action
Delete ConversationDelete a conversation by ID.
Action
Get ConversationRetrieve a single conversation by ID.
Action
Get CustomerRetrieve a single customer by ID.
Action
Get MailboxRetrieve a single mailbox by ID.
Action
Get UserRetrieve a single user by ID.
Action
List ConversationsList conversations, optionally filtered by mailbox, status, tag, or query.
Action
List Conversation ThreadsList all threads on a conversation.
Action
List CustomersList customers, optionally filtered by email, mailbox, or query.
Action
List MailboxesList all mailboxes in the account.
Action
List Mailbox FoldersList the folders within a mailbox.
Action
List TagsList all tags in the account.
Action
List UsersList all users (team members) in the account.
Action
Update ConversationUpdate a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
Action
Update Conversation TagsReplace the tags on a conversation.
Action
Update CustomerUpdate a customer's profile fields.
Trigger
New OrderTriggers when a new order is placed in your Plug&Pay account.
Trigger
New ProductTriggers when a new product is added to your Plug&Pay account.
Trigger
New SubscriptionTriggers when a new subscription or installment plan starts in your Plug&Pay account.
Action
Add Order CommentAdds an internal note to an order. Buyers do not see it.
Action
Add Subscription CommentAdds an internal note to a subscription. Subscribers do not see it.
Action
Cancel SubscriptionCancels a subscription, optionally from a later date and with a reason.
Action
Clone CheckoutMakes a copy of a checkout page and returns the new checkout's ID.
Action
Clone ProductMakes a copy of an existing product and returns the new product's ID.
Action
Create Product PriceAdds a price to a product in your Plug&Pay account and returns the price ID.
Action
Delete CheckoutDeletes a checkout page from your Plug&Pay account.
Action
Delete OrderDeletes an order from your Plug&Pay account.
Action
Delete ProductDeletes a product from your Plug&Pay account.
Action
Delete Product PriceRemoves a price from a product in your Plug&Pay account.
Action
Delete PromotionDeletes a promotion from your Plug&Pay account.
Action
Delete SubscriptionDeletes a subscription from your Plug&Pay account.
Action
Extend SubscriptionMoves a subscription's next billing date later, extending the current period.
Action
Find CheckoutsSearches the checkout pages in your Plug&Pay account by name, product or status.
Action
Find OrdersSearches the orders in your Plug&Pay account by buyer email, invoice number, payment status, product, date range and other filters.
Action
Find ProductsSearches the products in your Plug&Pay account by title, SKU, type, group and other filters.
Action
Find PromotionsSearches the promotions in your Plug&Pay account by name or product.
Action
Find SubscriptionsSearches the subscriptions in your Plug&Pay account by subscriber, status, product, billing dates and other filters.
Action
Get CheckoutReturns a checkout page from your Plug&Pay account by its ID.
Action
Get OrderReturns an order from your Plug&Pay account by its ID, optionally with its items, billing details and more.
Action
Get Order PaymentReturns the payment of an order: its status, method, provider and amounts.
Action
Get ProductReturns a product from your Plug&Pay account by its ID.
Action
Get Product PriceReturns one price of a product in your Plug&Pay account.
Action
Get PromotionReturns a promotion from your Plug&Pay account by its ID.
Action
Get SubscriptionReturns a subscription from your Plug&Pay account by its ID.
Action
List Order CommentsReturns the internal notes on an order.
Action
List Product PricesReturns all prices of a product. When a checkout has its own pricing, that pricing takes precedence.
Action
Refund OrderRefunds an order and creates its credit order. The order must have an invoice number and must not already be refunded.
Action
Resume SubscriptionResumes a cancelled subscription so it renews again.
Action
Update Order Payment StatusSets the payment status of an order, for example to mark it as paid.
Action
Update Product PriceChanges a price on a product in your Plug&Pay account. Fields left blank are not changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Help Scout
Help Scout to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Help Scout to StripeStripe is a payment processing platform for online businesses.
Help Scout to JIRAAtlassian JIRA Cloud — issue tracking and project management.
Help Scout to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
Help Scout to SendGridSendGrid by Twilio — email delivery and marketing platform.
Help Scout to KlaviyoKlaviyo is a marketing automation platform for email and SMS.
More into Plug&Pay
HubSpot to Plug&PayHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to Plug&PayGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to Plug&PayGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Plug&PayGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to Plug&PayGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Mailchimp to Plug&PayMailchimp marketing automation and email platform.
Questions
Help Scout and Plug&Pay, answered
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Plug&Pay when something happens in Help Scout?
Any of Plug&Pay's 31 actions, including Create Product Price, Update Order Payment Status, Update Product Price and Add Order Comment. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Plug&Pay to Help Scout?
Yes. When something happens in Plug&Pay, your agent can act in Help Scout too. This page covers both directions: Plug&Pay's triggers and Help Scout's actions are listed here as well.
Do I have to build a connector for Help Scout or Plug&Pay?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Help Scout and Plug&Pay without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.