Integration
Connect Help Scout and Pinata
When something happens in Help Scout or Pinata, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and Pinata to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Help Scout and Pinata can do together
From Help Scout to Pinata
When New Conversation in Help Scout
then Add file to group in Pinata
From Pinata to Help Scout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and Pinata
Triggers and actions 5 triggers · 33 actions
- New Conversation
Polls for newly created conversations across mailboxes.
- New Customer
Polls for newly created customers.
- New Mailbox
Polls for newly created mailboxes.
- New User
Polls for newly added users (team members).
- Add Customer Email
Add an email address to a customer.
- Create Customer
Create a new customer record.
- Create Note
Add an internal note thread to a conversation.
- Create Thread (Reply)
Add a reply thread to an existing conversation.
- Delete Conversation
Delete a conversation by ID.
- Get Conversation
Retrieve a single conversation by ID.
- Get Customer
Retrieve a single customer by ID.
- Get Mailbox
Retrieve a single mailbox by ID.
- Get User
Retrieve a single user by ID.
- List Conversations
List conversations, optionally filtered by mailbox, status, tag, or query.
- List Conversation Threads
List all threads on a conversation.
- List Customers
List customers, optionally filtered by email, mailbox, or query.
- List Mailboxes
List all mailboxes in the account.
- List Mailbox Folders
List the folders within a mailbox.
- List Tags
List all tags in the account.
- List Users
List all users (team members) in the account.
- Update Conversation
Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
- Update Conversation Tags
Replace the tags on a conversation.
- Update Customer
Update a customer's profile fields.
- New Pin
Triggers when you have a new pinned file.
- Add file to group
Associates an existing file with a group by ID.
- Add group
Adds a new group for organizing pinned files.
- Delete file
Deletes a file from your Pinata account on the public or private IPFS network.
- Delete group
Deletes a group from your Pinata account on the public or private IPFS network. Files in the group are not deleted.
- Get file
Fetches a file's metadata by ID. An error occurs if the file is not found.
- Get group
Retrieves a single Pinata group by its id on the public or private IPFS network.
- List files
Returns all files on the chosen IPFS network, optionally filtered.
- List groups
Returns all groups on the account.
- Pin File
Uploads (pins) a file to Pinata on the public or private IPFS network.
- Pin JSON to IPFS
Uploads a JSON object to Pinata and pins it to public IPFS, returning its CID.
- Pin NFT Metadata File
Uploads a JSON object (such as NFT metadata with name, description, image and attributes) to Pinata and pins it to IPFS, returning its CID.
- Remove file from group
Removes a file from a group on the public or private IPFS network. The file itself is not deleted.
- Update file
Updates the name and/or key-value metadata of a file on Pinata's public or private IPFS network.
- Update group
Updates the name or public/private setting of a Pinata group.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Help Scout and Pinata, answered
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Pinata when something happens in Help Scout?
Any of Pinata's 14 actions, including Update file, Update group, Add file to group and Add group. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Pinata to Help Scout?
Yes. When something happens in Pinata, your agent can act in Help Scout too. This page covers both directions: Pinata's triggers and Help Scout's actions are listed here as well.
Do I have to build a connector for Help Scout or Pinata?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.