Connect Help Scout to PeopleForce

Both apps 41Help Scout 23PeopleForce 18

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Action
  Create Candidate

  Creates a new candidate in PeopleForce recruitment and returns the candidate record.

• Action
  Create Employee

  Creates an employee in PeopleForce and returns the new employee record.

• Action
  Create Employee Position

  Adds a new position record to a PeopleForce employee, such as a promotion or transfer.

• Action
  Create Employee Salary

  Adds a new salary record to an employee in PeopleForce and returns the created record.

• Action
  Create Leave Request

  Creates a leave request for an employee, optionally skipping the approval flow.

• Action
  Create Task

  Creates a task in PeopleForce and assigns it to an employee, with a start date and an optional description and end date.

• Action
  Find Candidate

  Returns the PeopleForce candidates that match the criteria you provide, such as email, phone number, skill, vacancy or pipeline stage.

• Action
  Find Employee

  Returns the employees that match the emails, employee numbers, IDs, manager, legal entity, status or dates you specify.

• Action
  List Employee Positions

  Returns the position records of an employee in PeopleForce.

• Action
  List Employees

  Returns employees in PeopleForce, optionally narrowed by status, dates, manager, legal entity, emails, employee numbers or ids.

• Action
  List Employee Salaries

  Returns the salary records of an employee.

• Action
  List Leave Types

  Returns the leave types defined in the PeopleForce account.

• Action
  List Termination Reasons

  Returns the termination reasons defined in the PeopleForce account.

• Action
  List Termination Types

  Returns the termination types defined in the PeopleForce account.

• Action
  Terminate Employee

  Terminates a PeopleForce employee with the given effective date, termination type and reason, and returns the updated employee.

• Action
  Update Employee

  Updates an existing employee profile in PeopleForce and returns the updated employee.

• Action
  Update Employee Position

  Updates an existing position record on an employee in PeopleForce and returns the updated record.

• Action
  Update Employee Salary

  Updates an existing salary record on an employee.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.