Connect Help Scout to Parallel Web Systems

Both apps 36Help Scout 23Parallel Web Systems 13

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Action
  Add FindAll run

  Starts a Parallel FindAll run that searches the web for every entity matching your objective and match conditions. The run starts queued; retrieve its status and results with the FindAll run id it returns.

• Action
  Add monitor

  Creates a Parallel monitor that watches a web search query, or the output of an existing task run, for material changes on a schedule. The monitor runs once right away and then on the chosen frequency.

• Action
  Cancel monitor

  Permanently stops a monitor from running. Cancellation cannot be undone; cancelling an already-cancelled monitor changes nothing.

• Action
  Create Async Web Enrichment

  Starts an asynchronous web research/enrichment task run in Parallel. Returns immediately with the run in status 'queued'; fetch the result later with the run id.

• Action
  Extract web content

  Extracts relevant excerpts (and optionally full content) as markdown from up to 20 web URLs.

• Action
  Fetch Results for Async Runs

  Retrieves the result of a Parallel task run (created asynchronously) by its run ID, waiting until the run completes or the timeout elapses.

• Action
  Find entities by objective

  Returns up to the chosen number of people or companies, ranked, that match a natural-language description of the entities you want.

• Action
  Get FindAll run

  Retrieve a FindAll run's status, candidate metrics, generator and metadata.

• Action
  Get FindAll run result

  Retrieve a snapshot of a FindAll run's result: run status and metrics plus every candidate evaluated so far with its match status, output and citations.

• Action
  Get monitor

  Retrieves a monitor by its ID, including its type, status, frequency, query settings, webhook configuration and, for snapshot monitors, the latest output.

• Action
  List monitors

  List monitors in the Parallel account, newest first, optionally filtered by type and status.

• Action
  Search web

  Searches the web with Parallel and returns ranked results with relevant excerpts.

• Action
  Update monitor

  Updates an existing Parallel monitor's frequency, processor, webhook, metadata, query or source settings. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.