Integration
Connect Help Scout and OneUp
When New Conversation fires in Help Scout, your agent runs Create Image Post in OneUp, or New Failed Post in OneUp to Add Customer Email in Help Scout. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and OneUp to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Help Scout and OneUp can do together
From Help Scout to OneUp
When New Conversation in Help Scout
then Create Image Post in OneUp
From OneUp to Help Scout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and OneUp
Triggers and actions 6 triggers · 32 actions
- New Conversation
Polls for newly created conversations across mailboxes.
- New Customer
Polls for newly created customers.
- New Mailbox
Polls for newly created mailboxes.
- New User
Polls for newly added users (team members).
- Add Customer Email
Add an email address to a customer.
- Create Customer
Create a new customer record.
- Create Note
Add an internal note thread to a conversation.
- Create Thread (Reply)
Add a reply thread to an existing conversation.
- Delete Conversation
Delete a conversation by ID.
- Get Conversation
Retrieve a single conversation by ID.
- Get Customer
Retrieve a single customer by ID.
- Get Mailbox
Retrieve a single mailbox by ID.
- Get User
Retrieve a single user by ID.
- List Conversations
List conversations, optionally filtered by mailbox, status, tag, or query.
- List Conversation Threads
List all threads on a conversation.
- List Customers
List customers, optionally filtered by email, mailbox, or query.
- List Mailboxes
List all mailboxes in the account.
- List Mailbox Folders
List the folders within a mailbox.
- List Tags
List all tags in the account.
- List Users
List all users (team members) in the account.
- Update Conversation
Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
- Update Conversation Tags
Replace the tags on a conversation.
- Update Customer
Update a customer's profile fields.
- New Failed Post
Triggers when a scheduled post fails to publish, with the reason it failed.
- New Published Post
Triggers when a post is published to one of your connected social accounts.
- Create Image Post
Schedules an image post to one or more social accounts in a OneUp category, or saves it as a draft.
- Create Post
Schedules a text post to one or more social accounts in a OneUp category, or saves it as a draft.
- Delete Failed Post
Deletes a post that failed to publish.
- Delete Scheduled Post
Deletes a post that is scheduled but not yet published.
- Get Scheduled Post
Returns one scheduled post by its ID, including its current publishing status.
- List Categories
Returns the categories in your OneUp account; each category groups a set of connected social accounts.
- List Category Accounts
Returns the social accounts connected under one OneUp category, with the social network IDs used when scheduling posts.
- List Draft Posts
Returns posts saved as drafts, up to 50 per page.
- List Failed Posts
Returns posts that failed to publish, with the reason each one failed, up to 50 per page.
- List Scheduled Posts
Returns posts queued for future publication, up to 50 per page.
- List Social Accounts
Returns every social account connected to your OneUp account, including whether each connection has expired.
- Reschedule Failed Post
Reschedules a post that failed to publish for a new date and time.
- Update Post
Updates the text and title of a scheduled or draft post.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Help Scout and OneUp, answered
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in OneUp when something happens in Help Scout?
Any of OneUp's 13 actions, including Create Image Post, Create Post, Update Post and Get Scheduled Post. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from OneUp to Help Scout?
Yes. When something happens in OneUp, your agent can act in Help Scout too. This page covers both directions: OneUp's triggers and Help Scout's actions are listed here as well.
Do I have to build a connector for Help Scout or OneUp?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Help Scout and OneUp without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.