Integration
Connect Help Scout and monday.com
When something happens in Help Scout or monday.com, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and monday.com to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Help Scout and monday.com can do together
From Help Scout to monday.com
When New Conversation in Help Scout
then Create Board in monday.com
When New Customer in Help Scout
then Create Column in monday.com
From monday.com to Help Scout
When Any Column Value Changed in Board in monday.com
then Add Customer Email in Help Scout
When Item Moved to Group (Same or Different Board) in monday.com
then Create Customer in Help Scout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and monday.com
Triggers and actions 14 triggers · 44 actions
Trigger
New ConversationPolls for newly created conversations across mailboxes.
Trigger
New CustomerPolls for newly created customers.
Trigger
New MailboxPolls for newly created mailboxes.
Trigger
New UserPolls for newly added users (team members).
Action
Add Customer EmailAdd an email address to a customer.
Action
Create CustomerCreate a new customer record.
Action
Create NoteAdd an internal note thread to a conversation.
Action
Create Thread (Reply)Add a reply thread to an existing conversation.
Action
Delete ConversationDelete a conversation by ID.
Action
Get CustomerRetrieve a single customer by ID.
Action
Get MailboxRetrieve a single mailbox by ID.
Action
List ConversationsList conversations, optionally filtered by mailbox, status, tag, or query.
Action
List Conversation ThreadsList all threads on a conversation.
Action
List CustomersList customers, optionally filtered by email, mailbox, or query.
Action
List MailboxesList all mailboxes in the account.
Action
List Mailbox FoldersList the folders within a mailbox.
Action
List TagsList all tags in the account.
Action
List UsersList all users (team members) in the account.
Action
Update ConversationUpdate a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
Action
Update Conversation TagsReplace the tags on a conversation.
Action
Update CustomerUpdate a customer's profile fields.
Trigger
Any Column Value Changed in BoardTriggers when any column's value is changed in the selected board.
Trigger
Item Moved to Group (Same or Different Board)Triggers when an item is moved to a group (same or different board).
Trigger
New BoardTriggers when a new board is created.
Trigger
New Item in BoardTriggers when an item is created in a specific board.
Trigger
New Subitem on BoardTriggers when a new subitem on a specific board is created.
Trigger
New Update in BoardTriggers when a new update is posted on a board.
Trigger
New UserTriggers when a new user joins your monday.com account.
Trigger
Specific Columns Values Changed in BoardTriggers when one of the specified columns' value is changed in the selected board.
Trigger
Specific Column Value Changed in BoardTriggers when a specific column's value changes in the selected board.
Trigger
Specific Subitem Column Value Changed in BoardTriggers when a specific column's value changes in a subitem within the selected board.
Action
Archive BoardArchives a board
Action
Archive GroupArchives a specific group in a board
Action
Archive ItemArchives an item
Action
Create BoardCreates a new board
Action
Create ColumnCreate a new column in board.
Action
Create GroupCreates a new group in a board
Action
Create ItemCreate a new Item in a board
Action
Create SubitemCreate a new subitem in a item with column values
Action
Create UpdateCreate a new update.
Action
Delete GroupDelete a specific group from a board
Action
Delete ItemDelete an item from a board
Action
Duplicate ItemCreate a duplicate of an existing item (including subitems). Note: this action takes a few minutes to complete the subitem duplication.
Action
Find ItemsFind items that match a specific value in a column
Action
Find SubitemsFinds the subitems of a specific item on the board
Action
Find User by NameSearch for a user by name using exact matching
Action
Get Board ValuesReturns the data for a all columns in the specific board
Action
Get Column ValuesReturns the data for a specific column in the board
Action
Get File Column ValuesReturns the data for a specific file column in the board
Action
Get Group DetailsReturns the group name for a specific board
Action
Get User DetailsReturns the details for a specific user
Action
Group PositionDuplicate a group with its items
Action
List BoardsReturns a list of your active boards ordered by creation date. Optionally specify a maximum number to return (default 25).
Action
Move Item to GroupMove an item to a different group
Action
Update ItemChange multiple column values of an item
Action
Update Item NameUpdate an item's name
Action
Update SubitemUpdates a update subitem on your board.
Action
Upload File to Specific ColumnUpload File To Specific Column
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Help Scout and monday.com, answered
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in monday.com when something happens in Help Scout?
Any of monday.com's 27 actions, including Create Board, Create Column, Create Group and Create Item. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from monday.com to Help Scout?
Yes. When something happens in monday.com, your agent can act in Help Scout too. This page covers both directions: monday.com's triggers and Help Scout's actions are listed here as well.
Do I have to build a connector for Help Scout or monday.com?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.