Connect Help Scout to Mixpanel

Both apps 31Help Scout 21Mixpanel 10

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Action
  Create Annotation

  Creates an annotation on the Mixpanel project, marking a date and time in reports with a note explaining what happened.

• Action
  Delete Annotation

  Deletes an annotation from the Mixpanel project, removing its marker from reports.

• Action
  Download Raw Event Data

  Downloads raw Mixpanel events for a date range as newline-delimited JSON, with every event property exactly as it was received.

• Action
  Get Annotation

  Returns one annotation from the Mixpanel project, with its date, description and tags.

• Action
  Get Variant Assignments

  Evaluates every enabled Mixpanel feature flag for one user and returns the variant that user is assigned to for each flag.

• Action
  Import Events

  Sends a batch of events to Mixpanel from your own systems, including historical ones, so they appear in reports.

• Action
  List Annotations

  Returns the annotations in the Mixpanel project, optionally limited to a date range.

• Action
  Query Profiles

  Returns Mixpanel user or group profiles matching a filter, each with its distinct id and full property set.

• Action
  Track Event

  Records a single event in Mixpanel for one person, with the time it happened and any properties you supply.

• Action
  Update Annotation

  Updates an existing annotation's text or tags in the Mixpanel project.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.