Integration
Connect Help Scout and Mendato
When New Conversation fires in Help Scout, your agent runs Add order in Mendato, or New Employee in Mendato to Add Customer Email in Help Scout. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and Mendato to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Help Scout and Mendato can do together
From Help Scout to Mendato
When New Conversation in Help Scout
then Add order in Mendato
From Mendato to Help Scout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and Mendato
Triggers and actions 6 triggers · 44 actions
- New Conversation
Polls for newly created conversations across mailboxes.
- New Customer
Polls for newly created customers.
- New Mailbox
Polls for newly created mailboxes.
- New User
Polls for newly added users (team members).
- Add Customer Email
Add an email address to a customer.
- Create Customer
Create a new customer record.
- Create Note
Add an internal note thread to a conversation.
- Create Thread (Reply)
Add a reply thread to an existing conversation.
- Delete Conversation
Delete a conversation by ID.
- Get Conversation
Retrieve a single conversation by ID.
- Get Customer
Retrieve a single customer by ID.
- Get Mailbox
Retrieve a single mailbox by ID.
- Get User
Retrieve a single user by ID.
- List Conversations
List conversations, optionally filtered by mailbox, status, tag, or query.
- List Conversation Threads
List all threads on a conversation.
- List Customers
List customers, optionally filtered by email, mailbox, or query.
- List Mailboxes
List all mailboxes in the account.
- List Mailbox Folders
List the folders within a mailbox.
- List Tags
List all tags in the account.
- List Users
List all users (team members) in the account.
- Update Conversation
Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
- Update Conversation Tags
Replace the tags on a conversation.
- Update Customer
Update a customer's profile fields.
- New Employee
Triggers when a new employee is added in Mendato. Optional filters limit which employees fire the trigger.
- New Subcontractor
Triggers when a new subcontractor is added in Mendato.
- Add employee
Creates a new employee in Mendato.
- Add material
GraphQL mutation createMaterial.
- Add object
GraphQL mutation createObject (cleaning object/property).
- Add order
Creates a new order (Auftrag) for an object, with the services to perform, and optionally the materials used and the employees or subcontractors assigned.
- Add prospect
Creates a new prospect (potential customer) in Mendato, optionally with contact persons and a first prospect object.
- Add quote
GraphQL mutation createQuote.
- Add supplier
GraphQL mutation createSupplier.
- Add ticket
Creates a ticket (a complaint, extra request, material demand or damage report) for an object in Mendato.
- Add time record
Creates a time record for an employee in Mendato, with start and end time, optional journey start, break duration and the object (site) worked at.
- Create Credit Note
Creates a credit note (Gutschrift) for a subcontractor in Mendato, with its line items, dates and texts.
- Create Customer
Creates a new customer (person or company) in Mendato with address, contact and billing details.
- Create Estimate
Creates a new estimate
- Create Invoice
Creates an invoice for a customer in Mendato, with its line items, dates and texts, optionally completing and sending it right away.
- Create Subcontractor
Creates a new subcontractor
- Find Customer
Returns up to 100 customers whose number, name, email address or contact person matches the search text.
- Find employees by criteria
Returns the employees that match the given criteria, such as name or personnel number, status, city or ZIP, supervisor or driving licence.
- Find invoices by criteria
Returns up to 100 invoices that match the search text, statuses, date ranges, payment state, customer, order, service or object you specify.
- Find Subcontractor
Returns up to 100 subcontractors whose number, name or other details match the search text.
- Get customer
Returns a single customer by id, including contact details, address, email addresses, tax details, note and tags.
- Get order
Returns a single order (Auftrag) by its id, including its object, status, dates, staffing requirements and services.
- Get prospect
Returns a single prospect (lead) by its id, with address, contact details, outcome and contact persons.
- Get Quote
Returns a single quote (Angebot) by its id, including its number, status, dates, customer or prospect, texts and line items.
- Get Supplier
Returns a single supplier (Lieferant) by its id, with name, address, contact and tax details.
- Get time record
Returns a single time record by its id, including its date, start and end times, breaks, employee and object.
- Update customer
Updates an existing customer's name, address, contact details and email addresses. Fields left blank keep their current values.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Help Scout and Mendato, answered
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Mendato when something happens in Help Scout?
Any of Mendato's 25 actions, including Create Credit Note, Create Customer, Create Estimate and Create Invoice. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Mendato to Help Scout?
Yes. When something happens in Mendato, your agent can act in Help Scout too. This page covers both directions: Mendato's triggers and Help Scout's actions are listed here as well.
Do I have to build a connector for Help Scout or Mendato?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Help Scout and Mendato without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.