Connect Help Scout to Mapbox

Both apps 31Help Scout 23Mapbox 8

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Action
  Geocode address

  Converts an address or place text into geographic coordinates using the Mapbox Geocoding API (forward geocoding). Supply either free-text search or the structured address parts.

• Action
  Get directions

  Calculates a route between two to 25 waypoints using the Mapbox Directions API, returning distance, duration, geometry and optional turn-by-turn steps.

• Action
  Get isochrone

  Retrieve up to four travel-time or distance contours (isochrones) around a location as a GeoJSON FeatureCollection.

• Action
  Get static map image

  Renders a static map image from a Mapbox style, centered on a point, fitted to a bounding box, or fitted automatically to markers, paths or GeoJSON drawn on top of it.

• Action
  Get travel time matrix

  Returns travel times (seconds) and/or distances (meters) between up to 25 coordinates using the Mapbox Matrix API.

• Action
  Optimize route

  Returns a duration-optimized route (Traveling Salesperson solution) visiting 2 to 12 coordinates by car, bicycle or on foot.

• Action
  Query map tile data

  Retrieves features from one or more Mapbox vector or rasterarray tilesets at or near a longitude/latitude point.

• Action
  Reverse geocode coordinates

  Look up the address and place names at a longitude/latitude pair using the Mapbox Geocoding API.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.