Connect Help Scout and Manychat

Both apps 36Help Scout 23Manychat 13

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Trigger
  New or Updated Custom Field

  Triggers when a subscriber custom field is created on the Manychat page, or an existing one's name, type or description changes.

• Action
  Add custom field

  Creates a new subscriber custom field on your Manychat page, with the name, data type and description you choose.

• Action
  Add tag

  Creates a new tag on your Manychat page.

• Action
  Create Subscriber

  Creates a new Manychat subscriber (contact) from a name plus an email, phone or WhatsApp number, and returns the created subscriber.

• Action
  Delete tag

  Deletes a tag from your Manychat page and removes it from every subscriber that has it. This cannot be undone.

• Action
  Find User by Name

  Returns up to 100 subscribers whose full name matches the name you specify.

• Action
  Get page info

  Returns details of the connected Manychat page: its id, name, category, avatar, username, about text, description, Pro status and timezone.

• Action
  List custom fields

  Returns every subscriber custom field defined on the Manychat page, with each field's id, name, type and description.

• Action
  List flows

  Returns all automations (flows) on the connected Manychat page, along with the folders they are organized in.

• Action
  List tags

  Returns every tag defined on your Manychat page, with each tag's id and name.

• Action
  Send flow

  Sends one of your Manychat automations (flows) to a subscriber.

• Action
  Set bot field

  Sets the value of a Manychat bot field (an account-wide field shared by all subscribers).

• Action
  Set Custom Field

  Sets the value of one custom user field on a Manychat subscriber.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.