Connect Help Scout to Maildroppa

Both apps 53Help Scout 23Maildroppa 30

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Action
  Add or Update Subscriber Field (By Email)

  Sets (replaces) one custom field value on the subscriber with the given email address.

• Action
  Add or Update Subscriber Field (By Subscriber ID)

  Sets or replaces one custom field value on a subscriber identified by subscriber ID.

• Action
  Assign Subscriber Tag (By Email)

  Assigns a customer tag to the subscriber with the given email address.

• Action
  Assign Subscriber Tag (By Subscriber ID)

  Assigns one of your active customer tags to a subscriber, identified by subscriber ID. Assigning a tag the subscriber already has does nothing.

• Action
  Count Subscribers (Filtered)

  Returns the number of subscribers matching a set of segment conditions, optionally limited to one subscriber status.

• Action
  Create Field Type

  Creates a custom subscriber field in Maildroppa, such as a text, number, date or choice field.

• Action
  Create Segment

  Creates a subscriber segment in Maildroppa from a set of field, tag, topic, segment or purchase conditions.

• Action
  Create Tag

  Creates a new tag in Maildroppa that can be assigned to subscribers and used in segments.

• Action
  Delete All Subscribers (Optionally by Status)

  Deletes all subscribers in the account, optionally only those with a given status. Deletion runs in the background.

• Action
  Delete Field Type

  Archives a customer-created subscriber field so it is no longer active.

• Action
  Delete Segment

  Deletes a segment from your Maildroppa account. Segments still in use cannot be deleted.

• Action
  Delete Subscriber by Email

  Deletes a subscriber from your Maildroppa audience, identified by their email address.

• Action
  Delete Subscriber by ID

  Deletes a single subscriber from your Maildroppa account by their subscriber ID.

• Action
  Delete Subscriber Field (By Email)

  Clears the value of one subscriber field for the subscriber with the given email address.

• Action
  Delete Subscriber Field (By Subscriber ID)

  Clears the value of one subscriber field for the subscriber with the given ID.

• Action
  Delete Subscribers (Bulk)

  Deletes several Maildroppa subscribers at once by their subscriber IDs.

• Action
  Delete Subscriber Tag (By Email)

  Removes a customer tag from the subscriber with the given email address.

• Action
  Delete Subscriber Tag (By Subscriber ID)

  Removes a tag from a subscriber identified by their subscriber ID.

• Action
  Delete Tag

  Deletes (archives) a customer tag in Maildroppa so it can no longer be assigned. An archived tag can be restored later.

• Action
  Find Subscriber by Email

  Finds a subscriber by their exact email address and returns their details.

• Action
  Get Segment by ID

  Returns one Maildroppa segment by its ID, including its name and filter conditions.

• Action
  Get Subscriber by ID

  Returns a subscriber by ID, including field values, tags, status and registration details.

• Action
  List Field Types (Paged)

  Returns all subscriber fields in the Maildroppa account, both built-in and custom, including field types and choice options.

• Action
  List Filtered Subscribers (Paged)

  Returns one page of subscribers matching a filter of field, tag, topic, segment or purchase conditions.

• Action
  Request Double Opt‑In

  Starts double opt-in for a new subscriber by sending them a confirmation email. Their profile, tags and topics are applied once they confirm.

• Action
  Update Field Type

  Updates a custom subscriber field's label, required flag, internal visibility, position and choice options.

• Action
  Update Segment

  Replaces a segment's name and rules in Maildroppa.

• Action
  Update Subscriber

  Updates a subscriber's email, first name, status, custom field values and tags. Values left blank keep the subscriber's current data.

• Action
  Update Subscriber Email

  Changes the email address of an existing Maildroppa subscriber.

• Action
  Update Tag

  Renames an existing customer tag in Maildroppa and returns the updated tag.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.