Connect Help Scout and Linkkit

Both apps 38Help Scout 23Linkkit 15

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Trigger
  Link Updated

  Triggers when an existing Linkkit link is updated, including destination, slug, domain, status and metadata changes.

• Action
  Add list

  Creates a new list in Linkkit for organizing your short links.

• Action
  Add QR code

  Creates a QR code in Linkkit that points to the URL you give it, with an optional name, color and logo.

• Action
  Add tag

  Creates a new tag in Linkkit that can be applied to short links.

• Action
  Add UTM template

  Creates a UTM template in Linkkit with a name and the UTM source, medium, campaign, term, content and ref values to apply to links.

• Action
  Create Link

  Creates a new short link pointing at a destination URL, optionally with a title, notes, expiration date and list.

• Action
  Delete Link

  Deletes a short link by its short code.

• Action
  Find Link

  Returns the short links whose destination URL or title contains the search text, optionally narrowed to one list or to active/inactive links.

• Action
  List link clicks

  Returns the click events recorded for one short link, with the time, country, city, device, browser, operating system and referrer of each click.

• Action
  List lists

  Returns all lists in your Linkkit account, ordered by name.

• Action
  List QR codes

  Returns all QR codes in your Linkkit account, with each code's destination URL, name, color and logo settings.

• Action
  List tags

  Returns all tags in your Linkkit account, ordered by name.

• Action
  List UTM templates

  Returns all UTM templates in your Linkkit workspace, ordered by name, with their source, medium, campaign, term, content and ref values.

• Action
  Update Link

  Updates an existing short link — change its destination URL, title, notes, list, expiry, active status, or rename its short code. Only the fields you fill in are changed.

• Action
  Upsert Link

  Creates a short link with the short code you choose, or updates the existing link that already uses that short code.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.