Integration
Connect Help Scout and LightSpeed VT
When New Conversation fires in Help Scout, your agent runs Find Email in LightSpeed VT, or Location Created in LightSpeed VT to Add Customer Email in Help Scout. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and LightSpeed VT to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Help Scout and LightSpeed VT can do together
From Help Scout to LightSpeed VT
When New Conversation in Help Scout
then Find Email in LightSpeed VT
From LightSpeed VT to Help Scout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and LightSpeed VT
Triggers and actions 9 triggers · 33 actions
- New Conversation
Polls for newly created conversations across mailboxes.
- New Customer
Polls for newly created customers.
- New Mailbox
Polls for newly created mailboxes.
- New User
Polls for newly added users (team members).
- Add Customer Email
Add an email address to a customer.
- Create Customer
Create a new customer record.
- Create Note
Add an internal note thread to a conversation.
- Create Thread (Reply)
Add a reply thread to an existing conversation.
- Delete Conversation
Delete a conversation by ID.
- Get Conversation
Retrieve a single conversation by ID.
- Get Customer
Retrieve a single customer by ID.
- Get Mailbox
Retrieve a single mailbox by ID.
- Get User
Retrieve a single user by ID.
- List Conversations
List conversations, optionally filtered by mailbox, status, tag, or query.
- List Conversation Threads
List all threads on a conversation.
- List Customers
List customers, optionally filtered by email, mailbox, or query.
- List Mailboxes
List all mailboxes in the account.
- List Mailbox Folders
List the folders within a mailbox.
- List Tags
List all tags in the account.
- List Users
List all users (team members) in the account.
- Update Conversation
Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
- Update Conversation Tags
Replace the tags on a conversation.
- Update Customer
Update a customer's profile fields.
- Access Info
Triggers when a user signs in to LightSpeed VT.
- Location Created
Triggers when a new location is added in LightSpeed VT.
- Location Updated
Triggers when a location's name, status or vendor ID changes in LightSpeed VT.
- User Created
Triggers when a new user is created in LightSpeed VT.
- User Updated
Triggers when a user's details change in LightSpeed VT.
- Deduct Leaderboard Points
Deducts points from a user's leaderboard tally.
- Find Email
Finds the user who has a given email address.
- Find User
Checks whether a username is still free to use before you create a user with it.
- Get Course
Returns a course by course ID.
- Get Leaderboard Total Points
Returns a user's leaderboard points total.
- Get Location
Returns a location by location ID.
- Get User
Returns a user by user ID.
- Get User Login URL
Returns a single sign-on URL that signs a user straight into their LightSpeed VT training.
- List Courses
Returns the courses available in your system.
- List Job Positions
Returns the job positions in your system.
- List Locations
Returns the locations in your LightSpeed VT system.
- List Teams
Returns the teams, optionally in one location.
- List User Completed Courses
Returns the courses a user has completed.
- Set User LeaderBoard Points by User ID
Adds points to a user's leaderboard tally.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Help Scout and LightSpeed VT, answered
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in LightSpeed VT when something happens in Help Scout?
Any of LightSpeed VT's 14 actions, including List User Completed Courses, Deduct Leaderboard Points, Find Email and Find User. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from LightSpeed VT to Help Scout?
Yes. When something happens in LightSpeed VT, your agent can act in Help Scout too. This page covers both directions: LightSpeed VT's triggers and Help Scout's actions are listed here as well.
Do I have to build a connector for Help Scout or LightSpeed VT?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Help Scout and LightSpeed VT without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.