Integration
Connect Help Scout and Lightspeed Retail POS (X-Series)
When New Conversation fires in Help Scout, your agent runs Create Customer in Lightspeed Retail POS (X-Series), or Updated Customer in Lightspeed Retail POS (X-Series) to Create Customer in Help Scout. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and Lightspeed Retail POS (X-Series) to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Help Scout and Lightspeed Retail POS (X-Series) can do together
From Help Scout to Lightspeed Retail POS (X-Series)
When New Conversation in Help Scout
then Create Customer in Lightspeed Retail POS (X-Series)
From Lightspeed Retail POS (X-Series) to Help Scout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and Lightspeed Retail POS (X-Series)
Triggers and actions 5 triggers · 33 actions
- New Conversation
Polls for newly created conversations across mailboxes.
- New Customer
Polls for newly created customers.
- New Mailbox
Polls for newly created mailboxes.
- New User
Polls for newly added users (team members).
- Add Customer Email
Add an email address to a customer.
- Create Customer
Create a new customer record.
- Create Note
Add an internal note thread to a conversation.
- Create Thread (Reply)
Add a reply thread to an existing conversation.
- Delete Conversation
Delete a conversation by ID.
- Get Conversation
Retrieve a single conversation by ID.
- Get Customer
Retrieve a single customer by ID.
- Get Mailbox
Retrieve a single mailbox by ID.
- Get User
Retrieve a single user by ID.
- List Conversations
List conversations, optionally filtered by mailbox, status, tag, or query.
- List Conversation Threads
List all threads on a conversation.
- List Customers
List customers, optionally filtered by email, mailbox, or query.
- List Mailboxes
List all mailboxes in the account.
- List Mailbox Folders
List the folders within a mailbox.
- List Tags
List all tags in the account.
- List Users
List all users (team members) in the account.
- Update Conversation
Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
- Update Conversation Tags
Replace the tags on a conversation.
- Update Customer
Update a customer's profile fields.
- Updated Customer
Triggers when a customer is updated.
- Add Product to Consignment
Adds a product line to a consignment in Lightspeed Retail, with its expected count and cost.
- Add Stock Adjustment
Adjusts a product's stock level at an outlet, recording the reason such as stock found, damage or theft.
- Create Consignment
Creates a consignment in Lightspeed Retail: a supplier order, outlet transfer, supplier return or inventory count.
- Create Customer
Creates a new customer.
- Create Customer Group
Creates a new customer group.
- Create Product
Creates a new product.
- Get Consignment
Returns a single consignment from Lightspeed Retail by its id, with its type, status and dates.
- Get customer
Returns a single customer by its id.
- Get product
Get a product by id.
- Get sale
Get a sale by id.
- List outlets
List all outlets.
- List Registers
Returns the registers in the Lightspeed Retail store, with their outlet and whether each is open.
- Update Consignment
Updates a consignment in Lightspeed Retail, such as moving a supplier order from open to sent, dispatched or received.
- Update customer
Update an existing customer.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Help Scout
Help Scout to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Help Scout to StripeStripe is a payment processing platform for online businesses.
Help Scout to JIRAAtlassian JIRA Cloud — issue tracking and project management.
Help Scout to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
Help Scout to SendGridSendGrid by Twilio — email delivery and marketing platform.
Help Scout to KlaviyoKlaviyo is a marketing automation platform for email and SMS.
More into Lightspeed Retail POS (X-Series)
Google Sheets to Lightspeed Retail POS (X-Series)Google Sheets
Gmail to Lightspeed Retail POS (X-Series)Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Lightspeed Retail POS (X-Series)Google Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to Lightspeed Retail POS (X-Series)Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
ActiveCampaign to Lightspeed Retail POS (X-Series)ActiveCampaign is a marketing automation, email marketing, and CRM platform.
Questions
Help Scout and Lightspeed Retail POS (X-Series), answered
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Lightspeed Retail POS (X-Series) when something happens in Help Scout?
Any of Lightspeed Retail POS (X-Series)'s 14 actions, including Create Consignment, Create Customer, Create Customer Group and Create Product. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Lightspeed Retail POS (X-Series) to Help Scout?
Yes. When something happens in Lightspeed Retail POS (X-Series), your agent can act in Help Scout too. This page covers both directions: Lightspeed Retail POS (X-Series)'s triggers and Help Scout's actions are listed here as well.
Do I have to build a connector for Help Scout or Lightspeed Retail POS (X-Series)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Help Scout and Lightspeed Retail POS (X-Series) without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.