Connect Help Scout and LawPay

Both apps 37Help Scout 23LawPay 14

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Trigger
  New Event

  Triggers when a new LawPay gateway event occurs, such as a transaction being authorized or completed.

• Trigger
  New Transaction

  Triggers when a new charge, refund or credit is created in LawPay.

• Action
  Cancel Recurring Charge

  Cancels a LawPay recurring charge so no further payments are collected.

• Action
  Capture Charge

  Captures an authorization-only LawPay card charge so its funds settle.

• Action
  Create Charge

  Charges a customer in LawPay using a saved payment method or a one-time payment token.

• Action
  Create Credit

  Sends funds to a customer's card or bank account in LawPay without an original charge (the Credit feature must be enabled on the account).

• Action
  Get Current Merchant

  Returns the LawPay merchant tied to the secret key, including its operating, trust and eCheck accounts.

• Action
  Get Event

  Returns one LawPay gateway event, such as a transaction being authorized, with its data.

• Action
  Get Recurring Charge

  Returns a LawPay recurring charge with its schedule, totals and next payment date.

• Action
  Get Transaction

  Returns one LawPay charge, refund or credit by its ID, including any refunds applied to a charge.

• Action
  List Recurring Charge Occurrences

  Returns the scheduled payments of a LawPay recurring charge with their due dates and status.

• Action
  Refund Charge

  Refunds part or all of a LawPay charge back to the original card or bank account.

• Action
  Search Transactions

  Returns LawPay transactions matching a text search, date range or account, newest first.

• Action
  Void Transaction

  Voids a LawPay charge, refund or credit that has not been captured yet, releasing any hold.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.