Connect Help Scout and Keap

Both apps 62Help Scout 23Keap 39

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Trigger
  New Contact

  Polling trigger: fires when a new contact is created in Keap.

• Trigger
  Updated Contact

  Polling trigger: fires when a contact is updated in Keap.

• Action
  Add contact to campaign sequence

  Adds one or more contacts to a sequence in a Keap campaign and returns the result for each contact.

• Action
  Add order

  Creates a one-time order for a contact in Keap, with its order items.

• Action
  Add product

  Creates a new product in Keap with a name, price and description, plus optional SKU, tax, shipping and inventory settings.

• Action
  Apply Tag to Contact

  Apply one or more tags to a contact.

• Action
  Create Company

  Create a new company.

• Action
  Create Contact

  Create a new Keap contact.

• Action
  Create Contact Custom Field

  Create a new custom field on the contact model.

• Action
  Create Note

  Create a note attached to a contact.

• Action
  Create Opportunity

  Create a sales opportunity.

• Action
  Create Tag

  Create a new tag, optionally in a category.

• Action
  Create Task

  Create a task, optionally linked to a contact.

• Action
  Delete Contact

  Delete a Keap contact by ID.

• Action
  Delete note

  Deletes a note from a Keap contact's record.

• Action
  Delete task

  Deletes a task in Keap by its ID.

• Action
  Get company

  Returns a single Keap company by its ID, including address, contact details and custom fields.

• Action
  Get Contact

  Retrieve a Keap contact by ID.

• Action
  Get Contact Tags

  List tags applied to a contact.

• Action
  Get note

  Returns a single note on a Keap contact, including its title, text, type and assigned user.

• Action
  Get opportunity

  Returns one Keap opportunity by its id, including its contact, stage, owner, revenue projections and custom field values.

• Action
  Get order

  Returns a single Keap order by its id, including the contact, order items, totals, payment plan and shipping information.

• Action
  Get product

  Returns a single Keap product by its ID, including price, inventory, options and subscription plans.

• Action
  Get task

  Returns a single Keap task by its ID, including its title, due time, priority, assignee and completion status.

• Action
  List campaigns

  Returns the campaigns in your Keap account, optionally filtered by name and sorted.

• Action
  List Companies

  List companies.

• Action
  List Contact Custom Fields

  Retrieve the contact model including custom fields.

• Action
  List Contacts

  List Keap contacts, optionally filtered by email.

• Action
  List notes

  Returns the notes recorded on a Keap contact, optionally filtered by title, assigned user or time range.

• Action
  List products

  Returns a list of products in your Keap account, optionally filtered by name.

• Action
  List Tags

  List all tags.

• Action
  List users

  Returns the users of the Keap account, optionally filtered by email or name.

• Action
  Remove Tag from Contact

  Remove a tag from a contact.

• Action
  Send email

  Sends an email from a Keap user to one or more contacts.

• Action
  Update company

  Updates an existing company in Keap with the values you provide; fields left blank are not changed.

• Action
  Update Contact

  Update an existing Keap contact by ID.

• Action
  Update note

  Updates an existing note on a Keap contact, changing its title, type, text, pin state or assigned user.

• Action
  Update opportunity

  Updates an existing opportunity in Keap, changing only the details you fill in.

• Action
  Update task

  Updates an existing task in Keap, changing only the details you provide.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.