Connect Help Scout to inFakt

Both apps 33Help Scout 21inFakt 12

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Action
  Add Cost

  Adds a cost to inFakt by uploading a scan or PDF of the cost document (PDF, JPG or PNG, up to 15 MB). The uploaded document appears on the costs list.

• Action
  Add Product

  Creates a product in the inFakt product catalog.

• Action
  Create Client

  Creates a new client in Infakt. Use this to add customers before invoicing or to import clients from external sources (CRM, spreadsheets, etc.).

• Action
  Delete Client

  Deletes a client from your inFakt account.

• Action
  Find Client

  Returns up to 100 inFakt clients matching the given company name, NIP, email or person name.

• Action
  Find Invoice

  Returns the VAT invoices whose number exactly matches the specified invoice number.

• Action
  Get Client

  Retrieves a single inFakt client (kontrahent) by its id, returning the full client record.

• Action
  Get Cost

  Retrieves a single cost document (cost, document scan or internal evidence) from inFakt by its UUID.

• Action
  Get Product

  Retrieves a single product from your inFakt product catalog by its ID.

• Action
  List Products

  Returns all products in the inFakt account, optionally filtered by exact product name.

• Action
  Update Client

  Updates an existing client in inFakt. Only the fields you fill in are changed; blank fields are left as they are.

• Action
  Update Product

  Updates an existing product in inFakt. Only the fields you fill in are changed; the full updated product is returned.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.