Integration
Connect HappyFox Chat to Urgences Québec
When something happens in HappyFox Chat, your agent does the next thing in Urgences Québec. Describe it in plain language and the automation is built, tested on every branch and kept running.
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What do you want HappyFox Chat and Urgences Québec to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Connect Claude CodeEverything your agent can do with HappyFox Chat and Urgences Québec
Triggers and actions 3 triggers · 13 actions
Trigger
Finished ChatTriggered when a chat in HappyFox Chat ends and its transcript is created.
- New Missed Chat
Triggered when a chat in HappyFox Chat ends without an agent answering it.
- New Offline Message
Triggered when a visitor leaves an offline message in HappyFox Chat.
- Get agent
Returns one HappyFox Chat agent by ID, with their name, display name, email, timezone and permissions.
- Get department
Returns one HappyFox Chat department by ID, with its name, chat profile and assigned agents.
- List agents
Returns the agents on your HappyFox Chat account, with their names, emails, timezones and permissions.
- List canned responses
Returns the canned responses on your HappyFox Chat account, with their text and the shortcuts agents type to insert them.
- List departments
Returns the departments on your HappyFox Chat account, with their names and the agents assigned to each.
- List offline messages
Returns the offline messages visitors left in HappyFox Chat while no agent was available.
- List transcripts
Returns chat transcripts from HappyFox Chat, optionally narrowed by agent, visitor, department, chat profile or date range.
- List visitors
Returns the visitors known to your HappyFox Chat account, with their contact details and browsing information.
Action
Get hospital historyHourly occupancy history for one hospital. GET /api/facility/{id}/history?days=7 — id is the MSSS permit number from List hospitals/List emergency departments; days ranges 1-56 (default 7). Returns rows of { ts, occ_pct, waiting, present }. No auth.
- Get surgery wait lists
Provincial surgery wait lists by procedure and hospital. GET /api/chirurgies — returns { snap: { fetchedAt, latestPeriod, periods, regions, latest, trend, trend12, hospitals, hospPeriod }, centroids }. No auth, no params.
- List emergency departments
Current occupancy reading for all 120 Quebec emergency departments. GET /api/now — returns updatedAt/fetchedAt plus rows of id (MSSS permit number), name, establishment, region, civFonct/civOcc (stretcher capacity/occupied), occPct, p24h/p48h, present, waiting, dmsCiviereMin/dmsAmbMin, ts. No auth, no params.
- List hospitals
Static directory of the same 120 Quebec hospitals covered by /api/now. GET /api/facilities — returns id (MSSS permit number), name, establishment, region_code, region_name, address, lat, lng, phone, slug. No auth, no params.
- List walk-in clinics
Walk-in clinic snapshot across Quebec regions. GET /api/cliniques — returns { snap: { fetchedAt, from, to, regions, clinics }, centroids }; each clinic row carries rts/rtsName/rls, name, total, med, inf, ev, days, blocks, dow. No auth, no params.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
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