Integration

Connect HappyFox Chat to SparrowDesk

When something happens in HappyFox Chat, your agent does the next thing in SparrowDesk. Describe it in plain language and the automation is built, tested on every branch and kept running.

HappyFox Chat3 triggersHappyFox Chat8 actionsSparrowDesk2 triggersSparrowDesk17 actions

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Build it

What do you want HappyFox Chat and SparrowDesk to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Or work from Claude Code

Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.

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Everything your agent can do with HappyFox Chat and SparrowDesk

Triggers and actions 5 triggers · 25 actions

Trigger
Finished Chat
Triggered when a chat in HappyFox Chat ends and its transcript is created.
Trigger
New Missed Chat
Triggered when a chat in HappyFox Chat ends without an agent answering it.
Trigger
New Offline Message
Triggered when a visitor leaves an offline message in HappyFox Chat.
Action
Get agent
Returns one HappyFox Chat agent by ID, with their name, display name, email, timezone and permissions.
Action
Get department
Returns one HappyFox Chat department by ID, with its name, chat profile and assigned agents.
Action
List agents
Returns the agents on your HappyFox Chat account, with their names, emails, timezones and permissions.
Action
List canned responses
Returns the canned responses on your HappyFox Chat account, with their text and the shortcuts agents type to insert them.
Action
List departments
Returns the departments on your HappyFox Chat account, with their names and the agents assigned to each.
Action
List offline messages
Returns the offline messages visitors left in HappyFox Chat while no agent was available.
Action
List transcripts
Returns chat transcripts from HappyFox Chat, optionally narrowed by agent, visitor, department, chat profile or date range.
Action
List visitors
Returns the visitors known to your HappyFox Chat account, with their contact details and browsing information.
Trigger
New Contact
Fires when a new contact is created. Poll GET /contacts sorted by creation date, or via new webhook subscription on contact-created event.
Trigger
New Ticket
Fires when a new conversation (ticket) is created. Poll GET /conversations sorted by creation date, or via new webhook subscription on ticket-created event.
Action
Add Company
Create a company. POST /companies
Action
Add Ticket Reply
Create a reply on a conversation (ticket). POST /conversations/{id}/reply
Action
Create Contact
Creates a new contact in your SparrowDesk account.
Action
Create Ticket
Creates a new ticket (conversation) in your SparrowDesk account.
Action
Delete Contact
Delete a contact by ID. DELETE /contacts/{id}
Action
Delete Ticket
Delete a conversation (ticket) by ID. DELETE /conversations/{id}
Action
Get Company
Retrieve a company by ID. GET /companies/{id}
Action
Get Contact
Retrieve a single contact by ID. GET /contacts/{id}
Action
Get Ticket
Retrieve a single conversation (ticket) by ID. GET /conversations/{id}
Action
List Companies
List all companies. GET /companies
Action
List Contacts
List all contacts. GET /contacts
Action
List Members
List all team members on the account. GET /members
Action
List Tags
List all tags on the account. GET /tags
Action
List Tickets
List all conversations (tickets). GET /conversations
Action
Update Company
Update a company by ID. PATCH /companies/{id}
Action
Update Contact
Update a contact by ID. PATCH /contacts/{id}
Action
Update Ticket
Update a conversation (ticket) by ID. PATCH /conversations/{id}

Each app on its own

The other way round: SparrowDesk to HappyFox Chat