Integration

Connect HappyFox Chat to Float

When something happens in HappyFox Chat, your agent does the next thing in Float. Describe it in plain language and the automation is built, tested on every branch and kept running.

HappyFox Chat3 triggersHappyFox Chat8 actionsFloat15 triggersFloat21 actions

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What do you want HappyFox Chat and Float to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with HappyFox Chat and Float

Triggers and actions 18 triggers · 29 actions

Trigger
Finished Chat
Triggered when a chat in HappyFox Chat ends and its transcript is created.
Trigger
New Missed Chat
Triggered when a chat in HappyFox Chat ends without an agent answering it.
Trigger
New Offline Message
Triggered when a visitor leaves an offline message in HappyFox Chat.
Action
Get agent
Returns one HappyFox Chat agent by ID, with their name, display name, email, timezone and permissions.
Action
Get department
Returns one HappyFox Chat department by ID, with its name, chat profile and assigned agents.
Action
List agents
Returns the agents on your HappyFox Chat account, with their names, emails, timezones and permissions.
Action
List canned responses
Returns the canned responses on your HappyFox Chat account, with their text and the shortcuts agents type to insert them.
Action
List departments
Returns the departments on your HappyFox Chat account, with their names and the agents assigned to each.
Action
List offline messages
Returns the offline messages visitors left in HappyFox Chat while no agent was available.
Action
List transcripts
Returns chat transcripts from HappyFox Chat, optionally narrowed by agent, visitor, department, chat profile or date range.
Action
List visitors
Returns the visitors known to your HappyFox Chat account, with their contact details and browsing information.
Trigger
New Allocation
Triggers when a new allocation is created.
Trigger
New Client
Triggers when a new client is added.
Trigger
New Department
Triggers when a new department is added.
Trigger
New Logged Time
Triggers when a new logged time is created.
Trigger
New Milestone
Triggers when a new milestone is created.
Trigger
New Person
Triggers when a new person is added.
Trigger
New Phase
Triggers when a new phase is created.
Trigger
New Project
Triggers when a new project is created.
Trigger
New Project Task
Triggers when a new project task is created.
Trigger
New Time Off
Triggers when a new time off is created.
Trigger
Updated Allocation
Triggers when an allocation is modified.
Trigger
Updated Logged Time
Triggers when a logged time is modified.
Trigger
Updated Phase
Triggers when a phase is modified.
Trigger
Updated Project
Triggers when a project is modified.
Trigger
Updated Project Task
Triggers when a project task is modified.
Action
Create Allocation
Creates a new allocation.
Action
Create Client
Creates a new client.
Action
Create Department
Creates a new department.
Action
Create Logged Time
Creates a new logged time.
Action
Create Milestone
Creates a new milestone.
Action
Create Person
Creates a new person.
Action
Create Phase
Creates a new phase.
Action
Create Project
Creates a new project.
Action
Create Project Task
Creates a new project task.
Action
Create Time Off
Creates a new time off.
Action
Find Allocation
Finds an allocation by ID.
Action
Find Logged Time
Finds a logged time by ID.
Action
Find Person
Finds a person by ID, email, or tag(s).
Action
Find Project
Finds a project by ID, project_code, or tag(s).
Action
Update Allocation
Update an existing allocation by ID.
Action
Update Logged Time
Update an existing logged time entry by ID.
Action
Update Milestone
Update an existing milestone by ID.
Action
Update Person
Update an existing person by ID.
Action
Update Phase
Update an existing phase by ID.
Action
Update Project
Update an existing project by ID.
Action
Update Project Task
Update an existing project task by ID.

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The other way round: Float to HappyFox Chat