Connect Halo Service Solutions to Urlbox

Both apps 31Halo Service Solutions 16Urlbox 15

• Trigger
  New Ticket

  Triggers when a new ticket is logged in Halo.

• Trigger
  Ticket Updated

  Triggers when a ticket is created or updated in Halo.

• Action
  Add action to ticket

  Adds a new action (note, update or outcome) to an existing Halo ticket.

• Action
  Add project

  Creates a new project in Halo and returns the created project record.

• Action
  Create Site

  Creates a new site for a customer in Halo.

• Action
  Create Ticket

  Creates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment.

• Action
  Create User

  Creates a new end user in Halo under the chosen site.

• Action
  Get customer

  Returns a single Halo customer (client) by its ID, optionally with extra details and ticket activity.

• Action
  Get project

  Returns a single Halo project by its ID, including its details and custom fields.

• Action
  Get ticket

  Returns a single Halo ticket by its ID, optionally with extra details and its last action.

• Action
  Get user

  Returns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups.

• Action
  List customers

  Returns a list of customers (clients) in Halo, optionally filtered by search text or top level.

• Action
  List tickets

  Returns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more.

• Action
  List users

  Returns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria.

• Action
  Update ticket

  Updates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed.

• Action
  Update user

  Updates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values.

• Action
  Capture Full Page Website Screenshot

  Captures a screenshot of the entire scrollable length of a web page and returns a temporary link to the image.

• Action
  Capture Website Screenshot

  Captures a viewport-sized screenshot of a public web page and returns a temporary link to the image.

• Action
  Generate Screenshot From HTML

  Renders the HTML you supply in a browser and returns a temporary link to the resulting screenshot image.

• Action
  Generate Screenshot From URL

  Captures a screenshot image of a public web page and returns a temporary link to the image.

• Action
  HTML to Markdown

  Converts an HTML snippet or full HTML page to Markdown with Urlbox and returns a link to the Markdown file.

• Action
  HTML to PDF

  Converts HTML into a PDF document with Urlbox and returns a link to the PDF.

• Action
  HTML to PNG

  Render HTML into a PNG image with Urlbox and return a link to it.

• Action
  Open Graph Images

  Render an HTML template into a social sharing (Open Graph) image, 1200 x 630 pixels by default, and return a link to the image.

• Action
  Record Scrolling Website Video

  Records a video (MP4 or WebM) of a web page while smoothly scrolling down it, and returns a link to the video.

• Action
  Record Website Video

  Records a video (MP4 or WebM) of a web page with Urlbox and returns a link to the video file.

• Action
  Render

  Render a web page or HTML into a screenshot, PDF, video, Markdown or HTML file with Urlbox and get back a temporary link to the result.

• Action
  Scrape HTML

  Loads a web page in a real browser and returns a link to its fully rendered HTML source.

• Action
  URL to Markdown

  Loads a web page in Urlbox's browser and converts it to a Markdown file, returning a link to the file.

• Action
  URL to PDF

  Convert a URL into a PDF document.

• Action
  URL to PNG

  Capture a PNG screenshot of a web page from its URL.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.