Integration
Connect Halo Service Solutions and TrackMage
When New Ticket fires in Halo Service Solutions, your agent runs Add order item in TrackMage, or New Order Created in TrackMage to Add action to ticket in Halo Service Solutions. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Halo Service Solutions and TrackMage to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Halo Service Solutions and TrackMage can do together
From Halo Service Solutions to TrackMage
When New Ticket in Halo Service Solutions
then Add order item in TrackMage
From TrackMage to Halo Service Solutions
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Halo Service Solutions and TrackMage
Triggers and actions 9 triggers · 27 actions
- New Ticket
Triggers when a new ticket is logged in Halo.
- Ticket Updated
Triggers when a ticket is created or updated in Halo.
- Add action to ticket
Adds a new action (note, update or outcome) to an existing Halo ticket.
- Add project
Creates a new project in Halo and returns the created project record.
- Create Site
Creates a new site for a customer in Halo.
- Create Ticket
Creates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment.
- Create User
Creates a new end user in Halo under the chosen site.
- Get customer
Returns a single Halo customer (client) by its ID, optionally with extra details and ticket activity.
- Get project
Returns a single Halo project by its ID, including its details and custom fields.
- Get ticket
Returns a single Halo ticket by its ID, optionally with extra details and its last action.
- Get user
Returns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups.
- List customers
Returns a list of customers (clients) in Halo, optionally filtered by search text or top level.
- List tickets
Returns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more.
- List users
Returns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria.
- Update ticket
Updates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed.
- Update user
Updates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values.
- Deleted Order
Triggers when an order is deleted in a TrackMage workspace.
- Deleted Shipment
Triggers when a shipment is deleted in a TrackMage workspace.
- New Order Created
Triggers when a new order is created in the selected TrackMage workspace.
- New Shipment Created
Triggers when a new shipment is created in the selected TrackMage workspace.
- Updated Order
Triggers when an order is updated in a TrackMage workspace.
- Updated Shipment
Triggers when a shipment is updated in the selected TrackMage workspace.
- Updated Shipment Tracking Status
Triggers when the tracking status of a shipment in the selected TrackMage workspace changes.
- Add order item
Adds a line item (product, quantity and price) to an existing TrackMage order.
- Add product
Creates a product in your TrackMage team catalog.
- Create Order
Creates an order in a TrackMage workspace, with optional customer contact details, totals and shipping/billing addresses.
- Create Shipment
Creates a shipment in a TrackMage workspace so its tracking number is monitored.
- Create Tracking Page Link
Generates a shareable link to a TrackMage tracking page, optionally preset to a specific tracking number.
- Delete order
Deletes an order from your TrackMage workspace.
- Delete shipment
Deletes a shipment from your TrackMage workspace.
- Get order
Returns a TrackMage order by its id, including its status, totals, addresses and linked shipments.
- Get product
Returns a single product from your TrackMage catalog, including its name, SKU, URLs and variants.
- Get shipment
Returns one shipment, including its tracking number, carrier, tracking status, linked orders and delivery address.
- List shipment checkpoints
Returns the tracking checkpoints (date, location and status info) recorded for a shipment.
- Update order
Updates an existing TrackMage order's totals, status, contact details and shipping or billing address. Fields left blank are not changed.
- Update shipment
Updates an existing shipment's tracking number, carrier, contact details, address, status and linked orders.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Halo Service Solutions and TrackMage, answered
What can start an automation from Halo Service Solutions?
Any of Halo Service Solutions's 2 triggers in the catalog, including New Ticket and Ticket Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TrackMage when something happens in Halo Service Solutions?
Any of TrackMage's 13 actions, including Create Order, Create Shipment, Create Tracking Page Link and Update order. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TrackMage to Halo Service Solutions?
Yes. When something happens in TrackMage, your agent can act in Halo Service Solutions too. This page covers both directions: TrackMage's triggers and Halo Service Solutions's actions are listed here as well.
Do I have to build a connector for Halo Service Solutions or TrackMage?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Halo Service Solutions and TrackMage without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.