Integration
Connect Halo Service Solutions and Text Request
When New Ticket fires in Halo Service Solutions, your agent runs Add group message in Text Request, or New Contact in Text Request to Add action to ticket in Halo Service Solutions. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Halo Service Solutions and Text Request to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Halo Service Solutions and Text Request can do together
From Halo Service Solutions to Text Request
When New Ticket in Halo Service Solutions
then Add group message in Text Request
From Text Request to Halo Service Solutions
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Halo Service Solutions and Text Request
Triggers and actions 4 triggers · 37 actions
- New Ticket
Triggers when a new ticket is logged in Halo.
- Ticket Updated
Triggers when a ticket is created or updated in Halo.
- Add action to ticket
Adds a new action (note, update or outcome) to an existing Halo ticket.
- Add project
Creates a new project in Halo and returns the created project record.
- Create Site
Creates a new site for a customer in Halo.
- Create Ticket
Creates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment.
- Create User
Creates a new end user in Halo under the chosen site.
- Get customer
Returns a single Halo customer (client) by its ID, optionally with extra details and ticket activity.
- Get project
Returns a single Halo project by its ID, including its details and custom fields.
- Get ticket
Returns a single Halo ticket by its ID, optionally with extra details and its last action.
- Get user
Returns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups.
- List customers
Returns a list of customers (clients) in Halo, optionally filtered by search text or top level.
- List tickets
Returns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more.
- List users
Returns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria.
- Update ticket
Updates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed.
- Update user
Updates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values.
- New Contact
Triggers when a new contact is added to a dashboard.
- New Message
Triggers when a text message is sent or received on a dashboard.
- Add custom field
Creates a new custom field on a Text Request dashboard, which can then be set on contacts.
- Add group message
Sends a group text message to selected groups and/or phone numbers from a dashboard, immediately, at a scheduled time, or on a recurring schedule.
- Add keyword
Creates a new keyword on a Text Request dashboard, with an optional automatic reply sent when a contact texts it.
- Add payment
Sends a payment request text to a contact for the given amount and returns the new payment.
- Add user
Creates a new user in your Text Request account with the given name, email and password, optionally granting administrator rights or dashboard permissions.
- Create Group
Creates a contact group on a dashboard.
- Create Tag
Creates a contact tag on a dashboard.
- Delete Contact
Deletes a contact from a dashboard by their phone number.
- Delete group
Deletes a group from a dashboard. Contacts in the group are kept.
- Delete tag
Deletes a contact tag from a Text Request dashboard. Contacts that carried the tag are not deleted.
- Find Contacts
Finds contacts on a dashboard by name, phone number, tag or group.
- Get Contact
Returns one contact on a dashboard by their phone number, including name, tags, groups, custom fields and message counts.
- Get dashboard
Returns a dashboard (texting line) with its name, phone number and time zone.
- List custom fields
Returns all custom fields defined for a Text Request dashboard (texting line), with each field's id and name.
- List Dashboards
Returns every dashboard (texting phone line) in your Text Request account, with its ID, name and phone number.
- List Groups
Returns all contact groups on a dashboard.
- List keywords
Returns all keywords on a Text Request dashboard, with their auto-response, linked group and subscriber count.
- List messages
Returns the text messages sent and received on a Text Request dashboard, optionally filtered by date range.
- List scheduled messages
Returns the pending scheduled one-to-one messages for a dashboard, optionally filtered by send time or to recurring messages only.
- List tags
Returns all contact tags defined on a Text Request dashboard, with each tag's name and color.
- List users
Returns the users in your Text Request account, optionally filtered by email or external user ID.
- Send Message
Sends a text message from a dashboard to a contact's phone number, now or at a scheduled time.
- Update group
Renames a group on a Text Request dashboard and updates its notes.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Halo Service Solutions and Text Request, answered
What can start an automation from Halo Service Solutions?
Any of Halo Service Solutions's 2 triggers in the catalog, including New Ticket and Ticket Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Text Request when something happens in Halo Service Solutions?
Any of Text Request's 23 actions, including Create Group, Create Tag, Send Message and Update group. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Text Request to Halo Service Solutions?
Yes. When something happens in Text Request, your agent can act in Halo Service Solutions too. This page covers both directions: Text Request's triggers and Halo Service Solutions's actions are listed here as well.
Do I have to build a connector for Halo Service Solutions or Text Request?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Halo Service Solutions and Text Request without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.