Integration
Connect Halo Service Solutions to Prisma Management Api
When New Ticket fires in Halo Service Solutions, your agent runs Add project in Prisma Management Api. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Halo Service Solutions and Prisma Management Api to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Halo Service Solutions can start in Prisma Management Api
When New Ticket in Halo Service Solutions
then Add project in Prisma Management Api
When Ticket Updated in Halo Service Solutions
then Update project in Prisma Management Api
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Halo Service Solutions and Prisma Management Api
Triggers and actions 2 triggers · 31 actions
Trigger
New TicketTriggers when a new ticket is logged in Halo.
Trigger
Ticket UpdatedTriggers when a ticket is created or updated in Halo.
Action
Add action to ticketAdds a new action (note, update or outcome) to an existing Halo ticket.
Action
Add projectCreates a new project in Halo and returns the created project record.
Action
Create SiteCreates a new site for a customer in Halo.
Action
Create TicketCreates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment.
Action
Create UserCreates a new end user in Halo under the chosen site.
Action
Get customerReturns a single Halo customer (client) by its ID, optionally with extra details and ticket activity.
Action
Get projectReturns a single Halo project by its ID, including its details and custom fields.
Action
Get ticketReturns a single Halo ticket by its ID, optionally with extra details and its last action.
Action
Get userReturns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups.
Action
List customersReturns a list of customers (clients) in Halo, optionally filtered by search text or top level.
Action
List ticketsReturns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more.
Action
List usersReturns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria.
Action
Update ticketUpdates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed.
Action
Update userUpdates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values.
Action
Add branchCreates an empty branch in a Prisma project. The first branch in a project becomes the default production branch; later branches are preview branches.
Action
Add databaseCreates a new Prisma Postgres database in a project, optionally cloned from another database or restored from a backup.
Action
Add database connectionCreates a new connection string for a Prisma Postgres database and returns its direct, pooled and Accelerate connection details.
Action
Add projectCreates a new Prisma project, optionally with a Postgres database, and returns the project with its workspace and database details.
Action
Add service tokenCreates a new service token for a Prisma workspace, optionally limited to a single project. The token value is returned only once, in this step's output.
Action
Delete databaseDeletes a Prisma Postgres database. A project's default database cannot be deleted.
Action
Delete projectDeletes a Prisma project. This cannot be undone.
Action
Get databaseReturns a Prisma Postgres database by its ID, including its status, project, region and connections.
Action
Get projectReturns a Prisma project by its ID, including its name, default region, creation date and workspace.
Action
List branchesReturns the live branches of a Prisma project, optionally filtered by exact or partial Git branch name.
Action
List databasesReturns the Prisma Postgres databases you have access to, optionally filtered by project or branch.
Action
List projectsReturns the Prisma projects your token has access to, optionally narrowed to one logical ID.
Action
List service tokensReturns the service tokens in a Prisma workspace, newest first, with each token's name, scope, project and expiry.
Action
List workspacesReturns the Prisma workspaces your account can access, with each workspace's id, name and creation time.
Action
Transfer projectTransfers a Prisma project to another owner's workspace, using an access token supplied by the recipient.
Action
Update databaseUpdates a Prisma Postgres database: rename it, move it to another branch, or set its logical id. Returns the updated database record.
Action
Update projectUpdates a Prisma project's name or settings and returns the updated project.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Halo Service Solutions and Prisma Management Api, answered
What can start an automation from Halo Service Solutions?
Any of Halo Service Solutions's 2 triggers in the catalog, including New Ticket and Ticket Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Prisma Management Api when something happens in Halo Service Solutions?
Any of Prisma Management Api's 17 actions, including Update database, Update project, Add branch and Add database. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Prisma Management Api to Halo Service Solutions?
Prisma Management Api has no triggers in the catalog today, so automations start in Halo Service Solutions. If you need the other direction, ask: your agent reads Prisma Management Api's API documentation and adds it.
Do I have to build a connector for Halo Service Solutions or Prisma Management Api?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Halo Service Solutions and Prisma Management Api without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.