Connect Halo Service Solutions and Jumpseller

Both apps 39Halo Service Solutions 16Jumpseller 23

• Trigger
  New Ticket

  Triggers when a new ticket is logged in Halo.

• Trigger
  Ticket Updated

  Triggers when a ticket is created or updated in Halo.

• Action
  Add action to ticket

  Adds a new action (note, update or outcome) to an existing Halo ticket.

• Action
  Add project

  Creates a new project in Halo and returns the created project record.

• Action
  Create Site

  Creates a new site for a customer in Halo.

• Action
  Create Ticket

  Creates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment.

• Action
  Create User

  Creates a new end user in Halo under the chosen site.

• Action
  Get customer

  Returns a single Halo customer (client) by its ID, optionally with extra details and ticket activity.

• Action
  Get project

  Returns a single Halo project by its ID, including its details and custom fields.

• Action
  Get ticket

  Returns a single Halo ticket by its ID, optionally with extra details and its last action.

• Action
  Get user

  Returns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups.

• Action
  List customers

  Returns a list of customers (clients) in Halo, optionally filtered by search text or top level.

• Action
  List tickets

  Returns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more.

• Action
  List users

  Returns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria.

• Action
  Update ticket

  Updates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed.

• Action
  Update user

  Updates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values.

• Trigger
  Customer Created

  Triggers when a new customer registers into the store.

• Trigger
  Customer Updated

  Triggers when a customer is updated.

• Trigger
  Order Paid

  Triggers when a new order is paid.

• Trigger
  Order Updated

  Triggers when an order status is updated (from an initial "pending payment" to either a "paid", "canceled" or "abandoned" status).

• Trigger
  Product Created

  Triggers when a new product is created.

• Trigger
  Product Updated

  Triggers when a product is updated.

• Action
  Add Category

  Create a new Category.

• Action
  Add Customer

  Adds a new customer to your Jumpseller store.

• Action
  Create Product

  Creates a Product

• Action
  Create Product Variant

  Creates a new Product Variant

• Action
  Delete Customer

  Delete an existing Customer.

• Action
  Delete Product

  Delete an existing Product.

• Action
  Find Customer From Email

  Finds a customer in your Jumpseller store by their email address.

• Action
  Find Product

  Finds a Jumpseller Product, returning the full product details (including its variants)

• Action
  Find Product From SKU

  Finds a product given a SKU, ID or Barcode

• Action
  Get Customer

  Retrieve a single Customer by id.

• Action
  Get Product

  Retrieve a single Product by id.

• Action
  List Categories

  Retrieve all Categories.

• Action
  List Customers

  Retrieve all Customers.

• Action
  List Products

  Retrieve all Products in the store.

• Action
  Update Customer

  Updates an existing customer in your Jumpseller store.

• Action
  Update Product

  Updates a Product

• Action
  Update Product by SKU

  Updates a product given a SKU

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.