Connect Halo Service Solutions and Jammed

Both apps 39Halo Service Solutions 16Jammed 23

• Trigger
  New Ticket

  Triggers when a new ticket is logged in Halo.

• Trigger
  Ticket Updated

  Triggers when a ticket is created or updated in Halo.

• Action
  Add action to ticket

  Adds a new action (note, update or outcome) to an existing Halo ticket.

• Action
  Add project

  Creates a new project in Halo and returns the created project record.

• Action
  Create Site

  Creates a new site for a customer in Halo.

• Action
  Create Ticket

  Creates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment.

• Action
  Create User

  Creates a new end user in Halo under the chosen site.

• Action
  Get customer

  Returns a single Halo customer (client) by its ID, optionally with extra details and ticket activity.

• Action
  Get project

  Returns a single Halo project by its ID, including its details and custom fields.

• Action
  Get ticket

  Returns a single Halo ticket by its ID, optionally with extra details and its last action.

• Action
  Get user

  Returns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups.

• Action
  List customers

  Returns a list of customers (clients) in Halo, optionally filtered by search text or top level.

• Action
  List tickets

  Returns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more.

• Action
  List users

  Returns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria.

• Action
  Update ticket

  Updates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed.

• Action
  Update user

  Updates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values.

• Trigger
  List Rooms

  Fires once for each new room added to the Jammed studio.

• Trigger
  New Customer

  Lists the customers.

• Trigger
  Receive Customer Created Messages

  Triggers when a customer is created.

• Trigger
  Receive Customer Updated Messages

  Fires when a customer is created or updated (each new updated_at value).

• Action
  Add blocked time

  Create a blocked time.

• Action
  Add booking transaction

  Create a transaction for a booking.

• Action
  Add coupon

  Create a coupon.

• Action
  Add promocode

  Create a promocode under a coupon.

• Action
  Cancel booking

  Cancel a booking by code.

• Action
  Create Booking

  Creates a new booking.

• Action
  Create Customer

  Creates a new customer.

• Action
  Find bookings by criteria

  Search bookings.

• Action
  Find customers by criteria

  Search customers.

• Action
  Get booking

  Fetch one booking by code.

• Action
  Get Booking Studio Notes

  Get internal studio notes for a booking.

• Action
  Get Coupon

  Retrieve a coupon by id, including its name, amount, discount type, duration and its promocodes.

• Action
  Get customer

  Fetch one customer by ID.

• Action
  List Blocked Times

  Lists blocked time periods on rooms, each with id, room, start/end and reason.

• Action
  List customers

  List all customers.

• Action
  List rooms

  List all rooms.

• Action
  Update Booking

  Updates an existing booking.

• Action
  Update Booking Studio Notes

  Update internal studio notes for a booking.

• Action
  Update customer

  Update a customer.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.