Connect Halo Service Solutions and ikas

Both apps 29Halo Service Solutions 16ikas 13

• Trigger
  New Ticket

  Triggers when a new ticket is logged in Halo.

• Trigger
  Ticket Updated

  Triggers when a ticket is created or updated in Halo.

• Action
  Add action to ticket

  Adds a new action (note, update or outcome) to an existing Halo ticket.

• Action
  Add project

  Creates a new project in Halo and returns the created project record.

• Action
  Create Site

  Creates a new site for a customer in Halo.

• Action
  Create Ticket

  Creates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment.

• Action
  Create User

  Creates a new end user in Halo under the chosen site.

• Action
  Get customer

  Returns a single Halo customer (client) by its ID, optionally with extra details and ticket activity.

• Action
  Get project

  Returns a single Halo project by its ID, including its details and custom fields.

• Action
  Get ticket

  Returns a single Halo ticket by its ID, optionally with extra details and its last action.

• Action
  Get user

  Returns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups.

• Action
  List customers

  Returns a list of customers (clients) in Halo, optionally filtered by search text or top level.

• Action
  List tickets

  Returns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more.

• Action
  List users

  Returns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria.

• Action
  Update ticket

  Updates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed.

• Action
  Update user

  Updates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values.

• Trigger
  New Order

  Triggers when a new order is created on ikas.com.

• Trigger
  New Product

  Triggers when a new product is created on ikas.com.

• Trigger
  Updated Order

  Triggers when an order is updated on ikas.com.

• Action
  Add Order

  Creates a new order (with transactions) in the ikas store; returns Order.

• Action
  Add product

  Create a product via GraphQL mutation saveProduct (no id)

• Action
  List customers

  List customers via GraphQL query listCustomer.

• Action
  List inventory levels

  List product stock/inventory levels via GraphQL query listProductStockLocation.

• Action
  List orders

  List orders via GraphQL query listOrder.

• Action
  List products

  List products via GraphQL query listProduct.

• Action
  List Sales Channels

  Lists the store's sales channels (read-only); supplies the salesChannelIds that saveProduct requires for new products.

• Action
  Update inventory level

  Update stock quantity via GraphQL mutation saveProductStockLocations.

• Action
  Update order

  Update an order / order status via GraphQL order mutations (e.g. updateOrderLine, saveOrder)

• Action
  Update product

  Update a product via GraphQL mutation saveProduct (with id)

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.