Connect Halo Service Solutions to Factur-X by InvoiceXML

Both apps 26Halo Service Solutions 16Factur-X by InvoiceXML 10

• Trigger
  New Ticket

  Triggers when a new ticket is logged in Halo.

• Trigger
  Ticket Updated

  Triggers when a ticket is created or updated in Halo.

• Action
  Add action to ticket

  Adds a new action (note, update or outcome) to an existing Halo ticket.

• Action
  Add project

  Creates a new project in Halo and returns the created project record.

• Action
  Create Site

  Creates a new site for a customer in Halo.

• Action
  Create Ticket

  Creates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment.

• Action
  Create User

  Creates a new end user in Halo under the chosen site.

• Action
  Get customer

  Returns a single Halo customer (client) by its ID, optionally with extra details and ticket activity.

• Action
  Get project

  Returns a single Halo project by its ID, including its details and custom fields.

• Action
  Get ticket

  Returns a single Halo ticket by its ID, optionally with extra details and its last action.

• Action
  Get user

  Returns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups.

• Action
  List customers

  Returns a list of customers (clients) in Halo, optionally filtered by search text or top level.

• Action
  List tickets

  Returns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more.

• Action
  List users

  Returns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria.

• Action
  Update ticket

  Updates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed.

• Action
  Update user

  Updates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values.

• Action
  Convert CII XML to Factur-X

  Converts a CII XML invoice into a Factur-X compliant PDF/A-3 with the XML embedded. The API generates a visual PDF rendering of the invoice and packages it with the source CII XML.

• Action
  Convert Factur-X PDF to CII

  Extracts the embedded CII (UN/CEFACT Cross Industry Invoice) XML from a Factur-X PDF and returns it as a standalone XML file.

• Action
  Convert Factur-X PDF to UBL

  Extracts the embedded CII XML from a Factur-X PDF and converts it to UBL (Universal Business Language) XML.

• Action
  Convert UBL XML to Factur-X

  Converts a UBL XML invoice into a Factur-X compliant PDF/A-3. The API maps UBL to CII, generates a visual PDF rendering, and embeds the CII XML in the PDF/A-3 container.

• Action
  Create Factur-X Invoice

  Builds a Factur-X invoice from structured header, party, payment, and line-item data, then returns a ready-to-deliver PDF/A-3b file.

• Action
  Embed XML Into PDF (Factur-X)

  Takes a PDF and a CII XML and produces a Factur-X compliant PDF/A-3 with the XML attached as factur-x.xml. Use this when you already have both the visual PDF and the structured XML of an invoice and just need the hybrid wrapper.

• Action
  Extract Invoice JSON

  Pulls invoice fields from a PDF into structured JSON, preferring embedded Factur-X XML when present and falling back to intelligent extraction when not.

• Action
  Extract Invoice XML

  Retrieves machine-readable invoice XML from a PDF, returning embedded Factur-X XML directly or generating compliant XML when none is embedded.

• Action
  Render CII as PDF

  Renders a CII (UN/CEFACT Cross Industry Invoice) XML document into a human-readable PDF. The output is a visual PDF, not a Factur-X hybrid file.

• Action
  Validate Factur-X Invoice

  Checks whether a Factur-X invoice is structurally and semantically valid, including schema status, conformance level, and rule-level issues.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.