Integration
Connect Halo Service Solutions to EyeLevel.ai
When New Ticket fires in Halo Service Solutions, your agent runs Add document in EyeLevel.ai. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Halo Service Solutions and EyeLevel.ai to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Halo Service Solutions can start in EyeLevel.ai
When New Ticket in Halo Service Solutions
then Add document in EyeLevel.ai
When Ticket Updated in Halo Service Solutions
then Add remote document in EyeLevel.ai
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Halo Service Solutions and EyeLevel.ai
Triggers and actions 2 triggers · 40 actions
Trigger
New TicketTriggers when a new ticket is logged in Halo.
Trigger
Ticket UpdatedTriggers when a ticket is created or updated in Halo.
Action
Add action to ticketAdds a new action (note, update or outcome) to an existing Halo ticket.
Action
Add projectCreates a new project in Halo and returns the created project record.
Action
Create SiteCreates a new site for a customer in Halo.
Action
Create TicketCreates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment.
Action
Create UserCreates a new end user in Halo under the chosen site.
Action
Get customerReturns a single Halo customer (client) by its ID, optionally with extra details and ticket activity.
Action
Get projectReturns a single Halo project by its ID, including its details and custom fields.
Action
Get ticketReturns a single Halo ticket by its ID, optionally with extra details and its last action.
Action
Get userReturns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups.
Action
List customersReturns a list of customers (clients) in Halo, optionally filtered by search text or top level.
Action
List ticketsReturns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more.
Action
List usersReturns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria.
Action
Update ticketUpdates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed.
Action
Update userUpdates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values.
Action
Add bucketCreate a new bucket to hold documents.
Action
Add bucket to groupAdds an existing bucket to an existing group. Buckets and groups can be associated many to many.
Action
Add documentUploads a file into an EyeLevel (GroundX) bucket for ingestion. Returns the ingest process id and its status; ingestion continues asynchronously.
Action
Add groupCreate a new group (collection of buckets).
Action
Add remote documentIngest a document hosted at a public URL into a GroundX bucket.
Action
Crawl websiteCrawl a website and ingest its pages as documents into a bucket.
Action
Delete bucketDelete a bucket.
Action
Delete documentDeletes a single document from GroundX.
Action
Delete groupDeletes a group in GroundX by its group ID.
Action
Find content by querySemantic search over ingested content chunks within a bucket/group for relevant passages.
Action
Find documents by IDReturns up to 20 documents associated with the specified process, bucket, or group ID.
Action
Find documents by querySearches the given documents for the content most relevant to a query, returning suggested LLM context and the matching chunks.
Action
Get bucketRetrieve a single bucket by ID.
Action
Get customerGet the EyeLevel (GroundX) account information associated with the connected API key, including subscription usage and limits.
Action
Get customer usageGet the total searches or file tokens used by the account over a time period.
Action
Get documentLook up an existing GroundX document by its ID.
Action
Get document extractLook up the information GroundX extract has pulled from an existing document.
Action
Get document processing statusGet the ingestion/processing status of a document by process ID.
Action
Get document X-RayRetrieve the X-Ray (deep semantic parse) result for a document.
Action
Get groupRetrieve a single group by ID.
Action
List bucketsLists the content buckets in your GroundX account.
Action
List groupsList all groups in your GroundX account (up to 100 per call).
Action
Remove bucket from groupRemoves a bucket from a group without affecting the bucket's other group associations.
Action
Update bucketRename an existing content bucket.
Action
Update documentUpdate a document's metadata (e.g. searchData, fileName).
Action
Update groupRename an existing group.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Halo Service Solutions and EyeLevel.ai, answered
What can start an automation from Halo Service Solutions?
Any of Halo Service Solutions's 2 triggers in the catalog, including New Ticket and Ticket Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in EyeLevel.ai when something happens in Halo Service Solutions?
Any of EyeLevel.ai's 26 actions, including Update bucket, Update document, Update group and Add bucket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from EyeLevel.ai to Halo Service Solutions?
EyeLevel.ai has no triggers in the catalog today, so automations start in Halo Service Solutions. If you need the other direction, ask: your agent reads EyeLevel.ai's API documentation and adds it.
Do I have to build a connector for Halo Service Solutions or EyeLevel.ai?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Halo Service Solutions and EyeLevel.ai without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.