Integration
Connect Halo Service Solutions to DocDroid
When New Ticket fires in Halo Service Solutions, your agent runs Update Document in DocDroid. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Halo Service Solutions and DocDroid to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Halo Service Solutions can start in DocDroid
When New Ticket in Halo Service Solutions
then Update Document in DocDroid
When Ticket Updated in Halo Service Solutions
then Upload Document in DocDroid
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Halo Service Solutions and DocDroid
Triggers and actions 2 triggers · 19 actions
Trigger
New TicketTriggers when a new ticket is logged in Halo.
Trigger
Ticket UpdatedTriggers when a ticket is created or updated in Halo.
Action
Add action to ticketAdds a new action (note, update or outcome) to an existing Halo ticket.
Action
Add projectCreates a new project in Halo and returns the created project record.
Action
Create SiteCreates a new site for a customer in Halo.
Action
Create TicketCreates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment.
Action
Create UserCreates a new end user in Halo under the chosen site.
Action
Get customerReturns a single Halo customer (client) by its ID, optionally with extra details and ticket activity.
Action
Get projectReturns a single Halo project by its ID, including its details and custom fields.
Action
Get ticketReturns a single Halo ticket by its ID, optionally with extra details and its last action.
Action
Get userReturns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups.
Action
List customersReturns a list of customers (clients) in Halo, optionally filtered by search text or top level.
Action
List ticketsReturns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more.
Action
List usersReturns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria.
Action
Update ticketUpdates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed.
Action
Update userUpdates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values.
Action
Delete documentPermanently deletes a document from your DocDroid account.
Action
Find DocumentFinds documents in your DocDroid account whose name or file name matches the one you give.
Action
Get documentReturns a single DocDroid document with its settings, status and share links.
Action
Update DocumentUpdates the settings of an existing DocDroid document, such as its visibility, embedding, download and password options.
Action
Upload DocumentUploads a file to DocDroid as a new document, with optional visibility, embedding, download and password settings.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Halo Service Solutions and DocDroid, answered
What can start an automation from Halo Service Solutions?
Any of Halo Service Solutions's 2 triggers in the catalog, including New Ticket and Ticket Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in DocDroid when something happens in Halo Service Solutions?
Any of DocDroid's 5 actions, including Update Document, Upload Document, Find Document and Get document. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from DocDroid to Halo Service Solutions?
DocDroid has no triggers in the catalog today, so automations start in Halo Service Solutions. If you need the other direction, ask: your agent reads DocDroid's API documentation and adds it.
Do I have to build a connector for Halo Service Solutions or DocDroid?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Halo Service Solutions and DocDroid without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.