Connect Halo Service Solutions to Base44

Both apps 21Halo Service Solutions 16Base44 5

• Trigger
  New Ticket

  Triggers when a new ticket is logged in Halo.

• Trigger
  Ticket Updated

  Triggers when a ticket is created or updated in Halo.

• Action
  Add action to ticket

  Adds a new action (note, update or outcome) to an existing Halo ticket.

• Action
  Add project

  Creates a new project in Halo and returns the created project record.

• Action
  Create Site

  Creates a new site for a customer in Halo.

• Action
  Create Ticket

  Creates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment.

• Action
  Create User

  Creates a new end user in Halo under the chosen site.

• Action
  Get customer

  Returns a single Halo customer (client) by its ID, optionally with extra details and ticket activity.

• Action
  Get project

  Returns a single Halo project by its ID, including its details and custom fields.

• Action
  Get ticket

  Returns a single Halo ticket by its ID, optionally with extra details and its last action.

• Action
  Get user

  Returns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups.

• Action
  List customers

  Returns a list of customers (clients) in Halo, optionally filtered by search text or top level.

• Action
  List tickets

  Returns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more.

• Action
  List users

  Returns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria.

• Action
  Update ticket

  Updates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed.

• Action
  Update user

  Updates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values.

• Action
  Create Entity

  Creates a new record in a Base44 entity. You supply the app ID, the entity name, and the record's field values as a JSON object; it returns the created record including its ID.

• Action
  Delete Entity Record

  Deletes one record from a Base44 entity by its ID. Returns the delete confirmation from Base44.

• Action
  Find Entity Record

  Finds the first record in a Base44 entity that matches a search filter. Returns the matching record and its ID, or an empty result when nothing matches.

• Action
  List Entity Records

  Returns records from a Base44 entity, with optional sorting and paging. Use it to pull a list of rows such as tasks or customers out of a Base44 app.

• Action
  Update Entity Record

  Updates one record in a Base44 entity. You supply the app ID, entity name, record ID, and a JSON object of just the fields you want to change; it returns the updated record.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.