Integration
Connect Guru and HelpCrunch
When Card Created fires in Guru, your agent runs Add Customer Event in HelpCrunch, or Chat Assignee Updated in HelpCrunch to Add User to Group in Guru. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Guru and HelpCrunch to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Guru and HelpCrunch can do together
From Guru to HelpCrunch
When Card Created in Guru
then Add Customer Event in HelpCrunch
When Card Updated in Guru
then Send Message in HelpCrunch
From HelpCrunch to Guru
When Chat Assignee Updated in HelpCrunch
then Add User to Group in Guru
When Chat Status Updated in HelpCrunch
then Create Card in Guru
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Guru and HelpCrunch
Triggers and actions 16 triggers · 30 actions
Trigger
Announcement SentTriggers when a new Announcement is sent to your Guru team.
Trigger
Card CreatedTriggers when a new Card is published in Guru.
Trigger
Card UnverifiedTriggers when a Guru Card becomes unverified and needs review.
Trigger
Card UpdatedTriggers when a Guru Card is edited.
Trigger
New CollectionTriggers when a new Collection is created in your Guru team.
Trigger
New FolderTriggers when a new Folder is created in Guru.
Trigger
New GroupTriggers when a new user Group is created in your Guru team.
Trigger
User Added to GroupTriggers when a user is added to the chosen Guru Group.
Action
Add User to GroupAdds a team member to a Guru Group by email address.
Action
Archive CardArchives a Guru Card so it no longer appears in its Collection.
Action
Ask a QuestionAsks Guru a question and returns the AI answer drawn from your team's knowledge.
Action
Create CardCreates a new Guru Card with a title and content in a Collection.
Action
Create GroupCreates a new user Group in your Guru team.
Action
Find CardFinds Guru Cards matching search terms and returns the best match.
Action
Find TagReturns one Guru Tag by its ID.
Action
Remove User From GroupRemoves a team member from a Guru Group.
Action
Search With SourcesSearches Guru and connected sources, returning matching documents with their sources.
Action
Unverify CardMarks a Guru Card as unverified so its verifier is asked to review it.
Action
Verify CardMarks a Guru Card as verified by the connected user.
Trigger
Chat Assignee UpdatedTriggers when a HelpCrunch chat is assigned to a different agent.
Trigger
Chat ClosedTriggers when a HelpCrunch chat is closed.
Trigger
Chat Status UpdatedTriggers when a HelpCrunch chat's status changes.
Trigger
Customer Email UpdatedTriggers when a HelpCrunch customer's email changes.
Trigger
Customer Tags UpdatedTriggers when a HelpCrunch customer's tags change.
Trigger
Customer UnsubscribedTriggers when a HelpCrunch customer unsubscribes.
Trigger
New Chat CreatedTriggers when a new chat is created in HelpCrunch.
Trigger
New Customer CreatedTriggers when a new customer is created in HelpCrunch.
Action
Add Customer EventRecords a custom event against a HelpCrunch customer.
Action
Assign ChatAssigns a HelpCrunch chat to an agent.
Action
Create ChatCreates a HelpCrunch chat with a customer.
Action
Delete CustomerDeletes a HelpCrunch customer.
Action
Find ChatsFinds HelpCrunch chats whose field matches a value, such as the customer email or status.
Action
Find CustomerFinds HelpCrunch customers whose field matches a value, such as by email.
Action
Get ChatReturns one HelpCrunch chat by ID.
Action
Get CustomerReturns one HelpCrunch customer by ID.
Action
Get OrganizationReturns the HelpCrunch organization and whether the team is online.
Action
List AgentsReturns the agents in the HelpCrunch account.
Action
List ApplicationsReturns the HelpCrunch applications (website widget, mobile apps and messenger channels).
Action
List Chat MessagesReturns the messages of a HelpCrunch chat, newest first.
Action
List DepartmentsReturns the HelpCrunch departments and their agents.
Action
Send MessagePosts a message or private note into a HelpCrunch chat.
Action
Snooze ChatSnoozes a HelpCrunch chat until a time.
Action
Tag CustomerAdds tags to a HelpCrunch customer; unknown tags are created.
Action
Untag CustomerRemoves tags from a HelpCrunch customer.
Action
Update Chat DepartmentMoves a HelpCrunch chat to a department.
Action
Update Chat StatusChanges a HelpCrunch chat's status, such as closing it.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Guru and HelpCrunch, answered
What can start an automation from Guru?
Any of Guru's 8 triggers in the catalog, including Card Created, Card Updated, New Collection and New Folder. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpCrunch when something happens in Guru?
Any of HelpCrunch's 19 actions, including Create Chat, Send Message, Update Chat Department and Update Chat Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpCrunch to Guru?
Yes. When something happens in HelpCrunch, your agent can act in Guru too. This page covers both directions: HelpCrunch's triggers and Guru's actions are listed here as well.
Do I have to build a connector for Guru or HelpCrunch?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Guru and HelpCrunch without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.