Integration
Connect Groove to Viral Loops
When Customer Added fires in Groove, your agent runs Add Participant in Viral Loops. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Groove and Viral Loops to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Groove can start in Viral Loops
When Customer Added in Groove
then Add Participant in Viral Loops
When Note Added in Groove
then Update participant in Viral Loops
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Groove and Viral Loops
Triggers and actions 9 triggers · 26 actions
Trigger
Agent RepliedTriggers when an agent replies to a ticket.
Trigger
Customer AddedTriggers when a customer is created.
Trigger
Customer RepliedTriggers when a customer replies to a ticket.
Trigger
Note AddedTriggers when a note is added to a ticket.
Trigger
Ticket AssignedTriggers when a ticket is assigned.
Trigger
Ticket ClosedTriggers when a ticket is closed.
Trigger
Ticket OpenedTriggers when a ticket is opened.
Trigger
Ticket StartedTriggers when a new ticket is created.
Trigger
Ticket TaggedTriggers when a ticket is tagged.
Action
Add label to ticketAdds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.
Action
Add messageAdds a new message (reply or private note) to an existing Groove ticket.
Action
Add NoteAdds a private note to a Groove ticket, visible only to agents.
Action
Change Assigned AgentAssigns a Groove ticket to a different agent, identified by the agent's email address.
Action
Change Ticket MailboxMoves a ticket into a different mailbox.
Action
Change Ticket StateChanges the state of a Groove ticket (unread, opened, pending, closed or spam).
Action
Close TicketCloses a Groove ticket by setting its state to closed.
Action
Create New TicketCreates a new ticket in Groove from a customer or agent, with its first message.
Action
Get customerReturns one Groove customer, looked up by email address, including their contact details and custom attributes.
Action
Get ticketReturns a single Groove ticket by its ticket number.
Action
List agentsReturns the agents on your Groove account, optionally limited to one group.
Action
List mailboxesReturns all mailboxes in the Groove account, with each mailbox's name and email address.
Action
List messagesReturns the messages and notes on a Groove ticket.
Action
Reopen TicketReopens a Groove ticket by setting its state to opened.
Action
Update customerUpdates a customer's profile details, such as name, company, title and contact info, identified by their email address.
Action
Add ParticipantRegisters a new participant in a Viral Loops campaign, optionally crediting the participant who referred them.
Action
Convert ParticipantRecords a conversion for a registered participant in a Viral Loops campaign, optionally with a conversion value.
Action
Find participantsSearches a campaign's participants by name or email, optionally filtered by conversion status and source. Returns up to 100 matching participants.
Action
Flag participantFlags a participant so they are removed from the campaign's waiting list or leaderboard without being deleted from the campaign.
Action
Get campaignReturns the configuration and public information of the connected campaign, such as its name, company name, type and landing page.
Action
Get campaign statsReturns the number of leads and the total referral count of your Viral Loops campaign.
Action
Get participantReturns a single campaign participant's details, looked up by email or referral code.
Action
Get Participant's ReferrerReturns the participant who referred a given participant in your Viral Loops campaign, looked up by email or referral code.
Action
List participant referralsReturns the list of people a participant has referred to your campaign, looked up by the participant's email or referral code.
Action
Redeem rewardRedeems a participant's pending reward, moving it from their pending rewards to their given rewards.
Action
Update participantUpdates a participant's first name, last name, referral count, conversion count or custom field values in your Viral Loops campaign.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Groove
Groove to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Groove to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Groove to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Groove to MailchimpMailchimp marketing automation and email platform.
Groove to StripeStripe is a payment processing platform for online businesses.
Groove to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into Viral Loops
HubSpot to Viral LoopsHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to Viral LoopsSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to Viral LoopsSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to Viral LoopsGoogle Sheets
Gmail to Viral LoopsGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Viral LoopsGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Groove and Viral Loops, answered
What can start an automation from Groove?
Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Viral Loops when something happens in Groove?
Any of Viral Loops's 11 actions, including Update participant, Add Participant, Convert Participant and Find participants. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Viral Loops to Groove?
Viral Loops has no triggers in the catalog today, so automations start in Groove. If you need the other direction, ask: your agent reads Viral Loops's API documentation and adds it.
Do I have to build a connector for Groove or Viral Loops?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Groove and Viral Loops without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.